LSNetX Omnichannel Retailing Solutions helps in managing multiple shops of a retail enterprise possibly in different geographical locations through a powerful software, mobile app, e-commerce store, CRM and many more options…
A retail enterprise can be present across all channels for its customers by using LSNetX Omni Channel Retail Solutions. It integrates all the channels like website, mobile, tablet, in-store, etc. and helps a retailer to create the best customer experience.
LSNetX is an omni-channel retail solution that provides enhanced visibility to all kinds of retail businesses whether small or large. Whether it is a small retail shop or a large retail brand with multiple stores, LSNetX is ideal for both.
Omni-channel retail strategy is empowered by centralized data management, which means that the distinctions between the channels, both physical and online are blurred. Omni-channel retail solutions make sure that you easily reach your customers efficiently. Give them as much versatility and as many choices as you can, and concentrate on their comforts.
- Brick & Mortar Business includes retail POS software for billing, payment transactions etc.
- E-commerce Store includes development of an e-commerce website using retail specific website design templates.
- Special Offers & Product Catalogue for managing offers, discounts and complete product catalogue.
- CRM for lead management, account management, sales order management, sales analytics etc.
- Procurement, Warehouse & Inventory Management to maintain optimum levels of stock avoiding shortage and overstocking of products.
- Account Books to maintain all the financial transactions related to collections and expenditures.
As a result, customers can simultaneously use various channels in their shopping process, can begin their search at a channel, and finish the purchase in another one. With the help of Omni-channel retailing solutions, customers have opportunities to create their own preferable shopping routines, which seems to be attractive to customers.
With the implementation of Omni-channel retail software, retailers can have the following benefits:
- Better personalization
- Customer service 24/7
- Improving Sales
Omni-channel retailing is something that an increasing number of retailers are realizing the importance of. Not only are traditional brick-and-mortar retailers adding online and mobile channels to their business models, but also pure online players are starting to open physical stores. Retailers have started to recognize the shortcomings of operating only on one channel and are expanding their selling channels in an attempt to better serve their customers.
The objective of implementing omni-channel retailing solutions is to combine the benefits of both the offline and online retailing in order to offer the customer a seamless retail experience. The benefits related to online sales include price transparency, the availability of reviews, and a wide range of products available while benefits related to offline retailing are face-to-face interaction, hands-on product experience. Both of these channels complement each other and the successful integration of both the channels places great value on the customers and enhance the customer shopping experience.
