Hiring a cleaning service can be a stressful experience. When it comes to professional cleaners in London for your business, the most common concerns are security. Are they going to arrive on time? Can you trust them not to steal your precious technology? When they depart, will they lock up? These are only a few of the problems that can develop.
Before hiring a cleaner, ask these ten questions.
With so many professional cleaning London services to choose from, it can be challenging to know where to begin and, more importantly, what questions to ask to select the ideal one for you. We've compiled a list of ten things to ask before hiring a cleaner in London for your house or business.
• Do you have any references? – If the cleaning firm doesn't have any references, you should look for someone else. At least, that's how it should be. You need to know that the company you're letting inside your house or office is trustworthy. If you've never worked with them before, you'll need references. Insist on receiving recommendations from the company, and then follow up on those references before making your decision.
• Do you have insurance? – Many small businesses are unable to afford full-coverage liability insurance. They also try to get around workers' compensation laws by giving employees cash rather than keeping them on the books. But, if one of these uninsured cleaners is hurt on your property, who will cover the medical bills? You should insist on seeing proof of insurance.
• Have you been in business for a long time?
New businesses are still ironing out the bugs in their business plans, employing inexperienced personnel, and, frankly, have yet to prove that you can trust them with other people's possessions. That may appear to be a cold-hearted statement, yet it's correct. Trust has to be earned. It isn't permitted.
• Do you conduct background checks on your employees? — Before hiring a cleaner, it's critical to verify that the cleaning firm has screened its personnel. For starters, they're frequently left alone with your possessions, and it's not difficult to sneak a laptop into a bag labelled “trash” and walk away with it. Also, because London house cleaning services employees are likely to come into contact with your children.
• Do you train your employees? – Cleaners must know the most acceptable ways for cleaning various items, comprehend proper behavior in both the house and the workplace, and know when to leave something alone and go on to the next duty, among other things. Professional cleaning services give their employee’s extensive training. This allows them to do tasks quickly and effectively while avoiding disputes.
• Will you attach my property to a specific person or team? – The last thing you want is different cleaners to show up every week to do the work. Continuity is the key to efficiency. It also aids in the establishment of a relationship of trust between the client and the cleaner. Should the regular cleaner become unwell or go on vacation, most London house cleaning firms will have highly qualified personnel who can step in. They do, however, hire good individuals, keep them, and assign them specific clients in general.
• Do you have your supplies and equipment? — Make sure that the business you hire brings all of the necessary items. When a corporation promises a low price, it's usually a sign that they expect you to supply the equipment and supplies. So, before you sign any contracts, inquire about this.
• Have your cleaners worked with pets before? – Introduce your pet to the cleaner on their first visit to see if you and your pet get along. If your dog has a problem with the cleaner or the cleaner has a problem with your dog, you may need to make arrangements to secure your pet before the cleaner arrives. Also, inquire about any additional fees associated with dealing with pets. Some of them do.
• Do you have a written estimate available? – It should be a red signal if the cleaning firm refuses to put their estimate in writing. Due to the lack of a documented estimate, phantom charges may appear on your monthly account. Not only should the written estimate include the expected cost, but it should also include a description of the services that the company will provide.
• Who is the point person? – Professional cleaning services should assign you a point person to contact if an issue arises so that you can reach out to them at any time to discuss your contract.
Before choosing a cleaner or cleaning service in London, make sure you keep this list available and ask all of these questions. You'll save time, effort, and money by doing so.