Steps to Reset the External Keyboard on an Apple Mac

​By connecting an external keyboard to a Mac computer, Keyboard Setup Assistant utility will help you to adjust the type of keyboard is being used. If something went wrong when the Keyboard Setup Assistant is determining that which keyboard needs to be used, then the computer may allocate a different layout to the keyboard, where you need to reset the keyboard to the appropriate layout. If you want to reset an external Mac keyboard, then you have to delete the keyboard's preference file. In order to have more info and Apple Customer Support feel hassle-free to contact a technical specialist of our customer service.

• ​Firstly you need to disconnect the external keyboard from the computer's USB port 
• Further, click the “Finder” icon, then click the hard drive icon under the “Devices” heading 
• After this, you have to click the “Library” folder icon and then follow the “Preferences” option 
• Here you need to click on the file named “com.apple.keyboardtype.plist” and drag the file onto the “Trash” icon in the computer's dock 
• Press and hold the “Ctrl” key and click on the “Trash” icon. Select the “Empty Trash” option 
• At last, you have to reconnect the keyboard to the USB port. Here the keyboard setup assistant will automatically open