Came across license, validation, and registration errors in QuickBooks desktop and don’t know what to do? This post will help you through the fixation steps that can assist you in getting back on track. In case you face any of the error messages below, after registering, subscribing, or syncing the data in QuickBooks, then need not to worry, we will get you the way through it. The error messages include:
- Error: The validation code is incorrect or the service is temporarily unavailable when activating
- Message: You cannot use online banking because QuickBooks is not registered
- You must subscribe to the accountant’s copy file transfer service
- The sync license data online option is grayed out
These errors could be seen due to an install file. This post will take you through the ways to safely delete the file, so that you can refresh the registration and easily troubleshoot the license, validation, and registration errors in QuickBooks Desktop. Moreover, the user can also get in touch with a professional, who can guide you the way to get rid of the errors.
Case 1: Error- You have entered incorrect license/product numbers
The user needs to ensure that the license and the product number tally.
- If you bought QuickBooks desktop from Intuit website: In such situation look in the purchase confirmation email you received
- In case you bought QuickBooks from a retail store: Then, look for a sticker on the original CD envelope
Case 2: Error- The validation code is incorrect or This service is temporarily unavailable
In case the above stated error message has been encountered while activating QuickBooks, the user is recommended to carry out the solutions below:
Solution 1: Checking the date and time settings
- The very first step is to close the QuickBooks desktop
- And then right click the time display on the windows taskbar and then choose the adjust date/time
- The next step is to check if the date and time settings are correct. If they are correct, then move to another solution, or else continue with the steps
- Now, select the date and time tab and then set the date for the current year
- After that, hit apply and ok tab respectively
- The next step is to open the QuickBooks desktop and hit help
- Also, choose activate QuickBooks and also click on begin activation
- The last step is to enter the validation code and then hit next
Solution 2: Closing the running QuickBooks tasks
An issue with QuickBooks background processes might be preventing the user to activate. In such situation, the user needs to use the QBRefresher tool to close and refresh all QuickBooks’ background tasks. Once the tool is used, open the QuickBooks software and try to activate it.
Solution 3: Running the QBInstall tool
In case something went wrong while installing QuickBooks, it might cause an issue when trying to activate. In such cases, it is recommended to run the QuickBooks install diagnostic tool to fix common install issues. This tool will enable you to activate QuickBooks without any error.
Solution 4: Reactivating MSXML
This method should be opted only if you have an IT professional beside you, or if you are working with an expert from Microsoft support. The steps below should be followed for the version of the system.
If you have a 64-bit system
- The very first step is to visit the start menu and then type cmd
- Now, right click cmd and choose run as admin tab
- The next step is to enter cd/windows/syswow64 at the C: prompt and then press Enter
- Once done with that the user needs to enter regsvr32 MSXML4.dll and then hit enter
- After that enter regsvr32 MSXML6.dll and then hit enter again
In case of a 32-bit computer
- To begin with, the user needs to open the run window and then press windows + R key
- And then type in cmd and press enter
- After that enter the regsvr32 MSXML4.dll and then click on enter tab
- Lastly, enter regsvr32 MSXML6.dll and hit enter
In case the user activates or open QuickBooks, then the process is done. Else can continue with the troubleshooting.
Solution 5: Resetting the .ecml file
Recreating damaged entitlementdatastore.ecml file can work in fixing the activation issues. After which, the user can easily try and activate the QuickBooks again.
Solution 6: Creating a new windows admin
- The very first thing is to add a windows user with admin rights
- And then after creating the new user, the user needs to sign out of windows and then sign back in as the new user
- The last step is to install and activate the QuickBooks desktop
Solution 7: Clean install QuickBooks
In case the solutions above couldn’t fix the issue, then the user needs to perform a clean install of QuickBooks. A clean install won’t affect the accounting data since the company file and everything are not involved in this at all.
Conclusion!
With this we come towards the end of this post, and we hope that the information we have shared in above might be of some help in getting rid of the license, validation, and registration errors in QuickBooks Desktop.
Moreover, if you face any difficulty in tackling this issue or in case of any query, feel free to contact our QuickBooks desktop support team at our support number i.e., 1-800-761-1787. Feel free to give us a call, whenever you need us, we will be happy to help you.
0
