With over 20 percent share in the SaaS market and a growing share in the PaaS & IaaS market base, Salesforce continues to be the first choice of CRM users. If you rely on Salesforce platforms in any way, you will agree that its management/maintenance is a difficult task.
For effective implementation/management, you need developers/admins who are available on-demand and can execute bug fixing, code enhancements, and development works whenever required. But hiring Salesforce professionals in-house is not a great idea especially if you have constrained budgets.
Salesforce Managed Services offers you a cost-effective way to administer/innovate Salesforce solutions. Under this model, you outsource certain business activities to external firms that are well specialized. This prevents the need for maintaining an in-house workforce which is a highly costly investment.
The flexibility and scalability of this model allow you to save time, cost, and efforts which you can direct into core business processes. You can hire managed services for Salesforce for various purposes such as consulting, development, implementation, administration, training and support, maintenance, etc. Embracing Salesforce Managed Services brings various benefits to its users such as:
- Flexible Services, Low Cost
If you are concerned about high operational costs or your budget does not allow for in-house support, then this model is the right fit for your organization. Instead of hiring professionals full-time, here you have the flexibility to hire or retain them for as long as you need. You can go for the hourly (pay-as-you-go model) or timeline-based model to restrict operational costs. Salesforce Managed Services partners offer flexible services which can be scaled and reduced as per your project needs.
- Dedicated System Administration
Administering Salesforce by routine IT staff causes disruption and delays. To manage Salesforce well, you need specialized professionals who are well aware of the platform and the know-how to update and optimize it for better operations management. Managed Services for Salesforce offers companies with skilled administration/development support that can fix updates, add customizations, and make required changes for effective CRM functioning.
- Find Multiple Experts at One Place
To manage Salesforce offerings, you need diversely skilled professionals including tech architects, developers, consultants, and admins. But finding these resources is not easy, especially when you need their services on an urgent basis. Partnering with Salesforce Service Management firms allow you uninterrupted and on-demand access to certified experts whose services can be decided as per the requirement. Based on your needs, you can alter requirements and keep solutions well maintained and optimized.
- Better Use of Salesforce Licenses
Companies with Salesforce license experience a lack of optimization at one stage or the other. To keep CRM optimized at all times, you need professionals with platform knowledge and implementation experience in your business domain. Availing Salesforce Managed Services can help you make the best use of your license and cut down excessive costs. License optimization experts like us make proactive system assessments and accordingly optimize/update solutions to achieve maximum business value.
- Add Enhancements in a Proactive Manner
Lack of ongoing support is a big reason why most teams with Salesforce experience sub-standard results with their CRM. To make timely changes in your solution, you need experts who are aware of the latest updates and third-party apps/components for executing developments. Salesforce Managed Services professionals are up-to-date with release notes and proactive work to fix gaps in your solution at any point in time.
- Bridge Skill Gaps With Training and Support
Salesforce rolls out new features and updates constantly. Often it is seen that many users are not able to keep up with the changes which impact their productivity. When you hire Salesforce Service Management professionals, you don’t have to worry about user efficacy concerns. Managed partners conduct regular training/upskilling sessions so that users are comfortable with system features. This also helps businesses to boost Salesforce adoption across the organization.
Ready to Embrace Managed Services for Salesforce?
Over the years, managed services have become highly popular. and which is why today it is seen as an alternative for in-house support. If you are experiencing difficulty in managing Salesforce in-house due to cost, resource availability, or any of the above-mentioned points, Managed Services for Salesforce is the way to go. Opting for managed services will offer you convenience, flexibility, cost benefits, and on-demand support which is what you need to manage a platform like Salesforce.
