Getting Salesforce to work properly for you can be quite complex. For one thing, there are a lot of moving parts to any business. So the solution quite often has to be tailored to the way a particular organization works. The system must be set up in such a way so that it provides for the business processes that are considered most critical. This process of customization can get pretty complex depending on the needs. Some aspects of it may need technical, specialized expertise.
Salesforce managed services perform activities that keep your installation shipshape and ensure it is tuned to your needs. If there are updates, they ensure that they don’t break whatever customized setup you have running. They take care of security and ensure that you are running the most recent versions of the software, as well as any third-party tools you may have incorporated into your setup. When you need to tweak the system, they can help you with the implementation of the additional functionality you require.
In essence, what Salesforce Managed Services gives you is around the clock technical support, reliability assurances, peace of mind, and the freedom to focus on tasks that are directly business-related.
But we will compare Managed Services And In-House Specialists to help choosing which one is the best variant for your business. We will compare the following parameters: operational costs, onboarding time, communication, data security, expertise.
Continue reading SALESFORCE MANAGED SERVICES VS IN-HOUSE TEAM in OMI blog.
