Today, most banks curate exclusive privileges for their customers. These are special perks the customers enjoy for their loyalty and long association with the bank. They are known as Signature Experiences. A Signature Experience is an offering meant to enhance your banking experience. It includes various lifestyle perks besides standard banking services. The objective here is to allow customers to avail of these privileges any time they want.
Here is what you should know about this new-age style of banking:
Travel privileges
As a working individual, you may have to travel frequently. Considering this, banks include specific travel privileges in their Signature Experience. They offer various travel perks such as:
- Complimentary airport pick-ups/drop-offs
- Access to VIP lounges at select domestic and international airports
- Hotel referrals & Travel information
- Ticketing assistance
- Visa Requirement Information
- Lost document/ baggage assistance & advice
- Emergency document delivery
These are just basic examples of travel advantages. Note that the number of offerings and their terms depend on your bank and its Priority Banking framework.
Doorstep financial & non-financial services
Sometimes, you may not be able to visit the bank physically to complete formalities. In such cases, you get access to financial and non-financial doorstep services like:
- Cash pick-up
- Cash delivery against withdrawal from your Bank Account
- Pick up services for submission of KYC documents
- Pick up services for instruments like demand drafts, pay orders, clearing cheques, etc.
- Delivery of pay order or demand drafts
Remember, these services are only for elderly, physically challenged, or disabled individuals. If you do not fall under any of these categories, you might be unable to avail of them.
Entertainment privileges
Such Premium Banking services include a wide range of sports and entertainment perks for its customers. Some of them are as follows:
- Exclusive access to golf events at domestic and international airports
- Complete access to movie premieres
- Offers on spiritual holidays, curated seminars, etc.
Educational concierge
Funding your child’s education overseas is an expensive affair. Hence, some banks offer overseas educational concierge offerings to help you compensate for your finances.
Medical assistance
Medical emergencies often come without warning. Thus, Signature Experience entails specific medical assistance facilities like:
- 24×7 availability of medical and critical travel advice
- Emergency medical deportation
- Emergency medical evacuation
- Emergency accommodation arrangements
- Payments for immediate hospitalisation
- Discounts on health programmes, wellness packages, and select treatments
These are also applicable to domestic emergencies. However, it is best to confirm with your bank first to avoid inconvenience.
Legal assistance
Signature Experiences are not restricted to merely financial facilities. They also include expert legal assistance facilities like trust and tax management, estate planning, etc. The level of assistance these services provide depends entirely on your bank. It is wise to choose a reliable bank to enjoy comprehensive guidance.
