Effective communication is vital to the success of any construction project. Good communication can improve teamwork and lead to better project collaboration. Poor communication can result in misunderstandings, delays, and issues down the road. Anyone involved in construction should learn effective ways of communicating their thoughts, plans, and ideas so that everyone involved is on the same page with whichever goal they're working towards as a team. Here are some simple tips to improving your communication skills:
Establish a Communication Chain of Command
It's vital for construction project communication to be established and organized. This can mean that a person who oversees these types of projects will typically decide who exactly gets to speak directly with their client. For example, the General contractors cedar park tx or owner might not speak with the architect directly but rather through their own architect or sub-architects if they have them. This goes back to the chain of command and shows how each link has been explained in contract documents, including any plans, specs, forms, and drawings related specifically when it comes down to communicating on a construction project.
The superintendent probably had to scram around to find another subcontractor, and we can be sure that the initial subcontractor won't be invited to work with the contractor again. It's important to have clearly understood lines of communication in place so that there aren't any miscommunications that lead to difficulty between a project manager and those they're working alongside. Having known points of contact with actual human beings and not just their emails is also helping us avoid getting burnt out. If a problem crops up, we can easily evaluate the situation and figure out how best to approach it together as a team.
Avoid Confusion, Be Clear and Concise
When communicating in construction, you're always trying to get the message across in an easy way for everyone else to understand. For example, avoid using industry-specific jargon that your team might not understand. If your document is about multiple projects, try focusing on only one at a time – otherwise, things could get confusing fast! The real challenge for every group of construction professionals is finding the balance between being super detailed and time-efficient.
Keep Written Communication Professional at All Times
Don't let your emotions influence your message. Before sending, take 24 hours to review and make any changes to your message. If a faster response is needed, have someone else read the email and provide their feedback before you send it. Take data and break it into smaller chunks so that people don't have to read lengthy emails in one sitting but instead chunk things into easy-to-absorb portions. Use numbered or bulleted lists to get someone's attention quickly.
Stick to The facts
Only provide or seek the facts. Try not to overexplain or place unnecessary information in your communications with others. Unless asked, don't offer your opinion on a project. Do share what you know when you feel it could be beneficial to the success of a project. As a worker for an organization consulting on a particular project, your company's credentials are part of what led to the pitch, so don't be scared to speak up if concerns arise during a job!
When working with clients, both written and verbal communication are important. So be sure to establish a clear chain of command for communication so that you aren't left out of the loop and discuss various communication methods from which to choose when keeping your client(s) in the loop throughout the project's entirety. In some cases, you may need to file a daily update report. For other projects, an update every two weeks might suffice.
For oral communications, make notes of what was discussed and when. If sending out email communications regarding the topic later that day or the following evening, send an introductory email to notify the recipients and follow up with attached documentation such as a project schedule or project close-out lists. By giving fast updates on your progress, you ensure that communication is not limited to just using emails and responding to phone calls promptly.
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