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Stairlifts Basics: Answering Your Frequently Asked Questions

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We understand that purchasing a starlift, while affordable, is still a major investment for you or your loved one and you probably have a lot of questions. Here are answers to our most frequently asked questions to help you decide if a stairlift is right for your situation.

How do I know it’s time for a stairlift?

Every person is different, but when you feel like using the stairs for daily tasks has become a hazard to your health and safety (or even something you fear), it may be time to invest in a stairlift.

Can you install stairlifts on carpet or wood?

We can install stairlifts on all flooring types! If you’re planning on re-carpeting your home in the near future, we recommend installing the carpeting before the stairlift, but new carpeting can be installed around stairlift support and rails.

Will my stairlift work in a power outage?

Yes, some of our chairs, like the Pinnacle SL600 Stairlift, can handle 60 trips without power, leaving your loved one able to safely travel up and down stairs despite power outages.

Is stairlift installation messy?

No, our factory-trained installers clean the staircase area completely and leave your house cleaner than before we arrived. You will hardly notice we are there.

How long will it take to install a stairlift?

Because of our years of experience, we can install your straight stairlift in as little as a few hours. Our team works quickly and efficiently to ensure you are not inconvenienced during the installation.

Why should I trust your company to install my stairlift?

We are certified aging-in-place specialists with the National Homebuilders Association and have a 5-star review rating on Google from our customers. We’re also a screened and approved stairlift installer with HomeAdvisor, powered by Angi, as well as an A+ rating member of the Better Business Bureau.

Do you use subcontractors?

Unlike other companies, we do not use subcontractors. All of our stairlift technicians are employees.

Does Right Now Mobility offer on-going service?

Absolutely. We are here to answer questions and help with product support before, during and after installation. Our support team is available 8:30 am to 5:30 pm Monday through Friday. If we are unable to resolve the issue over the phone, a member of our team will set up an in-home visit.

How important is service?

Service is the utmost importance to our company. Many companies do not service the stairlifts they install. To us, that’s not the right way to do business. Anyone can install a stairlift, but the difference is who will be there to take care of you after installation. We pride ourself in providing quality mobility solutions from the point of installation throughout the entire use of your stairlift. No one can provide the service level and support you need better than we can.

Can I rent a stairlift?

Do you only need the stairlift for a short period of time post-surgery or for a visiting loved one? If so, renting may be your best option. Give us a call at 888-411-3478 and one of our team members will walk you through the process.

Do you offer other mobility solutions?

We offer the highest quality stairlifts, ramps, vertical platform lifts, ceiling lifts, walk-in tubs and showers. We have the solution for you or your loved one’s unique mobility needs and home layout.

Is stairlift financing available?

We understand not everyone has the immediate funds to pay for a stairlift installation. That’s why we offer financing plans with low monthly payments and industry-low interest rates, making it financially viable for everyone to install a stairlift into their home.

Schedule Your Free Consultation Today!

Do you have a question not answered above? Call or text 888-411-3478 for your free consultation either via the phone, virtually via your computer, or in-person with a friendly member of our team to discuss your needs and to learn more about our mobility solutions.

To stay up-to-date about mobility healthcare, check us out on Facebook, Twitter, Instagram or LinkedIn!

Source of content: https://www.rightnowmobility.com/stairlifts-basics-answering-your-frequently-asked-questions/

 

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