The modern world has witnessed a shift towards embracing technological solutions in virtually all aspects of our lives, such that business entities in the Philippines have also embraced electronic signatures as part of their operations. It is noteworthy to realize that the incorporation of e-signatures in the Philippines has not only revolutionized efficiency but also made the documents safe and sound due to the chance of using the technologies that make them tamper-proof. This article aims to review some of the PH’s success stories that prompted the adoption of e-signatures among enterprises and how UNAWA, a legal tech firm at the forefront of this process, has supported these changes.
A prime example of an organization benefiting from the system is a big real estate firm situated in Manila. Realizing the voluminous and time-consuming process associated with a manual approach to handling the contracts and agreements, the company started looking for an efficient solution. This they were able to achieve through the implementation of e-signatures, particularly through UNAWA’s platform which they noted had helped to cut the turnaround time. Whereas, an undertaking, which would have taken perhaps weeks to complete through conventional means, can be completed within hours when using e-signatures; E-signatures in the Philippines have the feature of being tamper-proof with the view of ensuring that no changes are made to the documents undergoing the signing process. It was not only fast in terms of the turnover of making transactions but it also improved the satisfaction of consumers because of a professional approach being done.
An optimistic client case in e-signature usage in the Philippines can be exemplified with one of the country’s leading healthcare companies. The hospital chain required an efficient means of handling its Patient's Consent Forms, employment forms of its employees, and Supplier contracts. What people considered doing before was slow and ineffective, which increased work coming to administrative clerks. Through the use of UNAWA’s e-signature solution, the hospital was able to complete the transfer to an all-electronic process. The most useful aspect of having an e-signature was the tamper-proof feature as it ensured that the documents received were genuine and had not been altered in any way and thus helped in maintaining the strict legal requirement applicable to the healthcare industry. These changes led to increased efficiency in operations and enhanced patient care since more time was spent on the actual provision of care due to the reduction of logistics involved in such an undertaking.
The third example is the case of a renowned financial establishment in the Philippines. The bank was facing difficulties in dealing with customer concerns concerning customer signatures after many transaction documents. Manual paper-based processes could not only take a long time to complete but also cost resources due to high error rates and fraud cases. With the help of UNAWA’s e-signature tool, it became possible to extend the opportunities of creating electronic signatures for the bank’s customers without jeopardizing their security. It was particularly crucial due to the implementation of e-signatures since documents could not be altered once signed hence improving security and trust. It resulted in faster processing of transactions and reduced costs of operation due to enhanced automation, and it benefited customers by allowing them to transact from a distance.
These case studies show how the utilization of e-signatures is a groundbreaking phenomenon in the Philippines. Technology has become a crucial element in the success of many organizations and the use of electronic signatures is one way through which enterprises in different industries have been able to improve operations and enhance security. UNAWA has been of great help, being the leading e-signature provider in the Philippines that has helped many companies to transform to a document-free Wednesday 15 November 2017 3 digital working environment that is both secure and efficient. The authors argue that as more organizations begin to appreciate the potential of e-signatures, they are bound to cause a rise in uptake, and this means that there will be enhanced innovation in the Philippine economy.
