Wikipedia does not tell you everything about making intelligent chatbots
Wikipedia won't tell you everything you need to know about building chatbots that can engage seamlessly with your customers and employees, but this article will
Customer dissatisfaction: What causes it & how to deal with it?
Are you struggling with customer dissatisfaction? Here are the factors that cause it, along with ways for you to detect dissatisfaction and deal with it.
30 LinkedIn Top Voices in Tech for 2022
Exclusive list of 30 LinkedIn top voices in Technology for you to stay updated with all the upcoming trends, news, and resources related to technology
Moments of Truth, Misery, & Magic
Seize every single moment of truth, even if they are moments of misery, it's an excellent opportunity to show that you and your organization are better!
4 ways WhatsApp Chatbots can benefit your business
WhatsApp business chatbots help you reach customers through channel that they prefer, making it an effective weapon in your marketing and business efforts.
Chatbot development cheatsheet? Here it is!
Chatbots are everywhere today. But what can make your chatbots stand out from the rest? Read this extensive cheatsheet to learn how to build a unique chatbot.
5 ways to improve your E-commerce customer service
Differentiate your business by winning at eCommerce customer service. Understand all the benefits, techniques, and best practices here for better results!
Customer Segmentation 101: The most underrated strategy
Understand how to segment your customer base and deliver impactful, tailored experiences to every one of your customer segments. Learn all about it right here!
50 Women CEOs slaying it in 2022
Women have come a long way and have a long way to go. Ladies and gentlemen, presenting to you, the top 50 women CEOs who are setting examples for all!
How chatbots have evolved with data and AI
We've evolved from using rules-based chatbots to exploring more sophisticated chatbots because of data, AI, and NLP. Explore the history and uses in this blog.
Learn how to build a free AI chatbot in 10 minutes
Building a bot doesn't need to take a lot of time. You don't even have to write a single code to build your bot. See how to build your AI chatbot in 10 minutes!
14 tips to get your Shopify store ready for the holiday season
Have your best-performing holiday sales yet by getting your Shopify store ready for the holiday season in advance. Here are 14 tips to get you started!
7 customer service KPIs you need to measure now!
From your CSAT score to your SLAs, here are seven customer service KPIs that you cannot afford to miss measuring your support team against. Read all about them!
Social engineering: 5 Types of attacks and how to prevent them
Social Engineering refers to non-technical cyber attacks that rely on human interactions & involve tricking people for information & breaking security practices
How can WhatsApp automation help grow your business for $5 per day?
Wondering how you could scale your business up with WhatsApp automation on a budget? $5 a day is all you need! Learn how to grow with WhatsApp bots right here!
Best free chatbot platform – Engati
Engati is a cloud-based platform for creating chatbots without the need for programming knowledge Bots built here can be published across 14 different channels
Here are 6 ways to go customer-centric with AI
AI can help you give your customers what they actually want, if you use it right. Learn how to use it to make your organization more customer-centric.
5 steps to building a Voice of the Customer strategy
The Voice of the Customer (VoC) is essentially the customers’ opinions on your organization, brand, offerings and the the experiences you create for them.
Design a chatbot coach using Engati chatbot template
A life coach chatbot provides assistance to all your clients 24/7. A chatbot coach, you can use this template to your advantage and organize your appointments.
6 ways through which chatbots can be used for events
Event chatbots help you sell more tickets to your event, engages with your audience, acts as a personal assistant for attendees before and after the event.
