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According to Forrester's analysis, The Sorry State of Digital Transformation in 2018, up to 22% of companies still lack process excellence and workflow automation. These are crucial factors in ensuring client satisfaction and increasing revenue. If you want to build a loyal client base, you need to start focusing on process excellence. Business process automation is a simple and effective approach to begin down that road.

What is Business Process Automation (BPA)?

The use of technology to execute regular tasks or processes in an organization where manual effort can be replaced is referred to as business process automation. It is carried out in order to reduce costs, improve efficiency, and streamline operations. To get more information about business automation you can visit Process Fusion

Business process automation should not be confused with business process management, which is a broader subject that involves the administration of complex enterprise-wide processes utilizing a variety of approaches.

Business process automation examples

1. Employee onboarding

Although hiring personnel may appear to be a simple procedure, it entails a number of steps. Filling out employee information forms, scheduling inductions, training sessions, opening bank accounts, gathering appropriate paperwork, and designating mentors are just a few of the tasks involved.

  • Paperwork that never ends
    Missing out on some responsibilities
    Employee unhappiness is a common occurrence.

Productivity is low.

When business process automation is used to automate employee onboarding, it ensures smooth transitions from one activity to the next, keeps relevant personnel informed, and provides visibility into the process's state.

2. Purchase orders

Requests for purchase orders are a common occurrence in most businesses. The asking team completes and submits a form to the purchasing team. The request is next examined by the approving authority, who may reject it if the information provided is insufficient or if there are budgetary limits. It is then returned to the team that requested it. If authorized, a purchase order is generated, with copies forwarded to both the supplier and the inventory team.

  • PO approval has been delayed.
    Productivity has been impacted.
    Records that are missing information

Errors in the Purchase Order

Errors that occurred during the delivery of supplies

Business process automation can help with accountability, transparency, and precise data recording, all of which can be accessible by appropriate stakeholders as needed. To make execution easier and faster, it will also keep all process-related communication within the workflow.

Stepping stone to digital transformation

To firms that aren't on the path to digital transformation, it can appear to be a high, intimidating ambition. Business process automation can serve as a stepping stone toward a continuous transformation culture. You can begin with a few processes that are obviously in need of improvement and work your way up.

Get more clarity

At the design stage, automation necessitates a certain level of process clarity. You can't design and automate a workflow successfully unless you know the tasks involved and who is accountable for operating it.

Process mapping can also function as a training resource and provide clarity to all personnel. The information you obtain from studying an automated process can clearly show you the difference between your current process and what it should be.

 

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