The national cuts to government funding for public services, which are trickling through municipal councils has led to numerous sectors struggling. This has led to vital services that were once offered by councils, being the sole responsibility of the sector. In many cases, the outsourcing of these functions to specialist firms is the ideal option.
Mesco facilities school cleaning London are a notable example of this. Alternate cleaning arrangements needed to be created after the council declared its intent to eliminate the services in the month of April. Instead of employing cleaning staff in the House cleaning in London, many chose to utilize the services of cleaning firms.
Medco facilities, a national cleaning business's Business Development Manager has worked closely with several of these schools in order to offer them the latest cleaning options. He explains how outsourcing cleaning is now an option to provide the services.
What are the advantages outsourcing cleaning?
The primary benefit is giving your cleaning services to a third party who is qualified and professional to supply you with all the services you require. You can anticipate a superior standard of service, high standardization, and quality when you use contractors' services. Additionally, every aspect related to this department becomes the responsibility of your contractor. This includes problems with staffing, the standards maintenance of the facility, acquisition of materials and equipment, as well as the organization of the entire process. If someone else is responsible for these duties both you and your employees can concentrate on other tasks.
Doesn't the standard of the work be diminished?
The quality of the service is more likely to improve when outsourcing your cleaning. Contractors guarantee a high-quality outcome and then take great care to keep. They make sure that they conduct monthly inspections of the site by the area manager who ensures that the clean-up is to the best quality.
It's also this area manager's responsibility to respond to any complaints or suggestions that you may have, which means you can communicate directly with them throughout the day. In talking with our schools we discovered that they prefer having direct communication with their company since they had concerns that they had to cleaners in the public sector needed to be referred to a range of channels before they could be addressed. With direct contact, problems with staff or equipment that is damaged are resolved quickly with an email that keeps the standards in a constant state.
The cleaning staff I employ currently be fired from their job?
They will instead be an employee of your cleaning companies who you outsource to. There are laws that safeguard them from losing their jobs or any of their rights as employees, when you decide to outsource.
TUPE Regulations, Transfer of undertakings (Protection of Employment) are put in place to safeguard their rights. The law stipulates that contracts for employees as well as job titles cannot be changed in the event that you hire an outside contractor to manage the department that they work for. The contractor must copy the contract of the employee exactly and maintain every detail exactly identical. For instance when we worked with schools, a large number of the cleaners had worked for the council and enjoyed benefits that were only available for those working in the public sector. As soon as we became their employers we duplicated their job benefits to the fullest extent.
This was done by matching existing pension rights by working with a national company who have the required GAD certification, in order to facilitate LGPF similar.
The contractors are also responsible for CRB clearances, sick or holiday cover and payroll, pensions HR administration, grievances and disciplinary matters; each staffing issue is the responsibility of the contractor.
What are the services I can expect from an individual cleaning company?
Typically you will receive two kinds of cleaning services from your contractor.
The first is the daily cleaning which helps maintain the day-to day aesthetics of the structure. While working on the school's cleaning project, we offered cleaners in the mornings and in the afternoons, depending on the requirements during the term.
The other is deep-cleaning which is a greater amount of work which takes me longer. It could range from removing the floor or kitchen window cleaners,, or maintenance of the grounds outside. In collaboration with schools we found it most effective to perform this work during non-terms, but cleaning professionals will collaborate with you to determine the most effective solution for your company.
What happens if there is an item I needed that my contractor wasn't able to supply?
If your contractor is able to provide anything in house cleaning in London, they will generally provide a sub-contractor for you, and can be dealt with directly. For instance that none of our window cleaners are assailers trained however we do work with companies that have these, and could offer the necessary assailers if needed.
Is it cost-effective outsourcing to a private firm?
If you think about all the benefits outsourcing may bring it, you'll realize that outsourcing can be an economical option for your business. One method we used to reduce the overall cost for schools was to review certain of the extra services they were paying for to determine how we could supply these services at a lower cost.
For instance, schools' cleaning services were spending extra money for paper products including toilet paper or paper towels in addition to hand creams and soaps. We have these products and we were able to help the schools cut costs in providing these products at a discounted price. We also helped them with water management. By managing the water tanks inside the urinals and sanitary facilities, water usage can be cut by as much as up to 80%. In addition, we assisted the schools we worked with to reduce the cost of security. The school cleaning London was being charged by the council every when the police were summoned to investigate a burglary; I reduced the expenses through the use of the services of one of our security contractors who was able to visit the building following break-ins.
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