In today’s tech world human’s getting multiple services at the doorstep.
Services from right from online food delivery to taxi booking through mobile applications.
People prefer services that are hustle-free and everything on their smart device.
Taxi app development company is one such service that saves customers time & cost.
It provides user-friendly apps on your mobile phones.
These are some of the key features a taxi booking app should have.
GPS Tracking
GPS tracking makes us feel connected in real-time. It helps us in real-time tracking.
It helps both the passenger & driver to track the live location of the driver and in how many minutes the cab will arrive.
The driver gets the exact pick-up location of the passenger.
Communication
Communication is one of the vital factors of a taxi app that helps both customers and drivers in texting and calling each other to ease the ride.
It is a basic feature of a taxi booking app.
Application for Drivers
Driver apps have some features like a trip request, accept a ride, cancel ride, Alerts, Notifications, route selection and the reason for cancellation, etc.
There are some other features also like earnings of the driver, number of trips completed, reviews, etc.
This feature of a taxi booking app is useful for the drivers to make their work easy and smooth.
Security
Before booking a taxi, the customer looks for the trustworthiness factor that helps them to book their cab.
Taxi booking apps provide their customer with the details of the driver’s name, contact number, taxi number, etc so that customer feels safe and when it arrives, the customer knows he’s the one.
Because of the above details, customers will be secure from other threats while traveling with a stranger.
Payment Options
The payment options make the taxi booking app more interesting.
It solves the issue of payments made in cash, sometimes the passengers don’t have on hand cash, then they can simply pay through credit card or e-wallet.
24/7 Service
Taxi booking app services are available 24*7 hours.
This feature of a taxi booking app helps people who travel at night.
This feature will make them feel safe and will make their ride convenient.
This is helpful at times while customers travel at odd times of day and night.
Customer Service
This feature of a taxi booking app is prime factors to take into consideration while building and booking a taxi app so that customer can take help easily when it is necessary
Low Price
Online taxi booking mobile apps have fixed a reasonable price of taxi booking.
There is no unwanted negotiation regarding price between passenger & driver.
This feature of a taxi booking app is a game-changer in the cab market & surpasses local taxi service in terms of money as rates are low.
Feedback
The brand identity of a business largely depends on the feedback given by the customer.
Customers reviews help a business to improve its services further.
