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India is one of the richest countries in terms of human workforce and the availability of tools and technology. No wonder many of the top outsourcing service providers are located here. When it comes to healthcare, medical billing, coding, and revenue cycle management are some of the most important tasks given away for outsourcing. That’s because these are extremely challenging and need experts to get them right. 

 

If you are thinking about finding a service provider to handle your RCM needs, here are three reasons why you shouldn’t work with a revenue cycle management company in India.

  1. You don’t care about saving money

When you decide to outsource RCM to a service provider in India, you may have to pay the company just a fraction of what you would pay to a company offering the same service in the United States. That would be considerable savings over the year.

 

If you are someone who despises such savings and want to spend more money getting the same services from the home country, then yes, please do not work with a revenue cycle management company in India.

   2. You don’t want to be ahead of the competition

One of the biggest advantages of working with a brand in India is the time difference. India is ahead of the United States by at least 12-14 hours. This means that after your team is done working for the day and wraps up, the Indian counterparts take over and start processing claims.

The next day morning, once your team started the day, most of yesterday’s bills would have moved ahead of the cycle. Typically, this is like running a business 24 hours a day, with no minute gone to waste. This is an extremely great competitive advantage, especially for smaller practices wanting to improve cash flow and reduce A/R days.

 

If you don’t want to be ahead of the competition, then definitely don’t choose a revenue cycle management company in India

  3. You don’t want to make use of exceptional talent or high-end technology at unbelievably affordable costs

India is no longer a struggling country. The number of impressive educational institutions there is staggering. So is the number of fresh and smart graduates who come out for work. The political space of India is also very eager to collaborate with foreign businesses and offer them a lot of benefits when they choose to outsource to their country. 

 

Did you know that many of the world’s top tech founders are from India? Indian techies come with the exceptional skill of devising new tools and solutions that exceed the expectations of their western counterparts. 

 

In fact, many of the Indian RCM service providers have started using artificial intelligence to strengthen up their processes. Partnering with them would automatically get you these tools and technology for free.

 

If you aren’t interested in affordable high-end technology, then please do not hire a third-party revenue cycle management company in India.

 

Conclusion

Sarcasm aside, working with a revenue cycle management company in India is nothing but a strategic advantage to American healthcare brands. This leaves them with enough time to focus on their core competencies – treating people. 

 

Read more; 

Importance of patient data management services in healthcare

10 questions to ask a revenue cycle management company before choosing their services

5 best practices for revenue cycle management services in 2024