One of the most important aspects of any franchise is its management. Franchisees need a way to efficiently and effectively manage their day-to-day operations, which can be especially difficult if they don't have the franchisor's support.
To help out with this problem, many businesses have turned to online franchise management software that offers features such as CRM integration and an operations manual for franchisees. This blog post will discuss ten strategies that you should be on the lookout for in 2022!
1. Leveraging Your Mobile-Friendly Online Operations Manual
A franchise operations manual can be a valuable asset to a franchise business, as it can help to ensure that all franchisees are up to speed on company procedures, brand standards, and more.
However, in order for a manual to be effective, it needs to be accessible by franchisees – which is why it's important for the franchise manual to be optimized for all devices (such as mobile), so that franchisees can access it from anywhere, at any time.
2. Use Online Franchise Training That's Connected With Your CRM
By connecting your online training system to a CRM, you’ll further leverage your franchise management efforts. Once connected, all of the training programs that you offer will be stored in one place that can be easily accessed on-demand.
The benefit of this strategy is simple: if the information isn't readily available, then the chances are high that it won't be used. By having everything online, franchisees can easily access the information whenever they need to.
Customer relationship management software is also a great place for franchisors to store all of the customer data for their franchisees. This information can be used to help improve customer service and make sure that each franchise is providing a great experience for customers.
Read more: https://franchiseunited.tech/top-10-franchise-management-strategies-to-be-on-the-lookout-for-in-2022/
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