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Technological advancements are rapid and are changing the way businesses operate. Establishing and growing a successful business requires the best technical support services. Technology dependency is increasing in the current business landscape as even small and medium enterprises need support to stay competitive. Technology hurdles can prove to be expensive and deter scaling of the business. Businesses are all set to partner with MSP, and the number of SMBs is expected to rise substantially.


  • The value of the global managed services market was USD 161.37 billion in 2021
  • It is estimated to reach USD 311.32 billion by 2027 at a CAGR of 12.44%
  • The managed and consultancy IT services market will grow by 8% annually to touch $1.28 trillion in 2022

(Mordor, Gartner)

Maintaining an in-house IT team is not viable for everyone. MSPs or Managed (IT) Service Providers offer companies the flexibility to overcome their IT limitations. MSPs allow organisations to reduce costs, innovate faster, and transform IT operations (ITOps) across a dynamic business ecosystem.

With IT Managed Solutions, companies can build visibility into performance data to improve efficiency so organisations can focus on their core competencies.

Managed MSPs can help with day to day tasks to more complex ones like

  • Datacenter solutions
  • Network Administration
  • Cloud computing and Data Backup
  • Disaster recovery planning
  • Cyber security
  • Computer systems and Asset management
  • End-user support


Why Partner with MSPs

The business operating system of the 21st century, cannot afford to be reactive but focuses on being proactive. With increasing dependence on digital transformation and automated systems, business losses with loss of productivity can be substantial if networks are down or email servers are hampered. As technology eases and enhances businesses and lives, the stakes also rise. The need for support and security takes prominence to mitigate any risks and losses. This is where a viable partnership with a quality MSP can fill the gap.

Managed services are proactive to simplify IT operations, enhance business productivity, and increase user satisfaction. Let’s assess what some of the major benfits of partnering with an MSP are :


  • Efficiency, Security, and Compliance

The Allianz Risk Barometer has cited Cyber perils as the biggest concern in 2022

  • 50% more cyber-attacks per week on corporate networks were reported as compared to 2020. (cyber security intelligence)

A breach is expensive in terms of revenue as well as reputation. MSPs adhere to stringent safety and data management regulations. Moreover, they have the tools to offer backup and recovery options which, along with constant monitoring, ease the burden of system failures. A MSP can ensure compliance and protect your data better.


  • Mitigate downtime risks

IT downtime can hamper your business operations and bottom lines big time.

  • Gartner states that the average cost of IT downtime is $5,600 per minute.
  • With MSPs, companies can reduce overall downtime by almost 85% through constant monitoring and upgradations.

The industry average cost of IT downtime depends on many factors as in the sector with high level transactions (banks, eCommerce), the downtime duration, number of people affected etc. With MSPs, companies can reduce overall downtime by almost 85% through constant monitoring and upgradations.


  • OPEX – ensures budgeted and scalable costs

Investing in IT systems and infrastructure is necessary but also costly. Predicting and factoring spends based on future business growth needs is challenging. Managed service providers operate on fixed monthly rates, factored into OPEX, which takes care of breakdowns, maintenance, repairs, etc. Also updating and upgrading to the latest technologies are a big chunk of business expenses. MSPs offer access as well as experienced personnel to the latest IT innovations to ensure technology modernisation.


  • Proactive Solutions

With proactive managed IT services, companies can reduce their breakdowns and breaches and ensure better compliance. With constant monitoring and backups, systems and data is more secure, which help reduce the incidents of downtime.


  • Team of Experts

The staff with MSPs are experienced and have a thorough knowledge of the latest technologies as well as remediation measures. This ensures that companies need not invest in expensive staff and skill development and leave the responsibility on the MSPs.


  • 24/7 Monitoring and Support

An MSP will offer solutions in real-time and even across time zones to offer quick resolutions to IT problems. This ensures that systems are constantly monitored, reducing chances of failure, work is not hampered, and all users, including customers have better experiences.



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