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Toubleshooting issues with Norton Anti-virus:

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Norton antivirus


Slow Performance: If Norton Anti-virus is causing your computer to slow down, try the following steps:

  • Make sure your system meets the minimum requirements for Norton Anti-virus.

  • Update Norton Anti-virus to the latest version.

  • Check for conflicting software and disable or uninstall any other security programs.

  • Run a full system scan for malware and viruses.

  • Optimize your computer's performance by cleaning up unnecessary files and disabling startup programs.

  1. Compatibility Issues: If Norton Anti-virus is not working properly with other software or hardware on your system, follow these steps:

  • Ensure you have the latest updates for both Norton Anti-virus and the conflicting software/hardware.

  • Check the Norton Anti-virus website or contact their support for compatibility information.

  • Disable any conflicting software temporarily to determine if it resolves the issue.

  • Contact Norton Anti-virus customer support for assistance.

  1. False Positives: Norton Anti-virus may incorrectly identify safe files or programs as threats. To address this:

  • Update Norton Anti-virus to the latest version, as newer updates often include better detection algorithms.

  • Restore false-positive files from quarantine if you trust them.

  • Report false positives to Norton Anti-virus support so they can improve their detection accuracy.

  1. Installation or Activation Problems: If you encounter difficulties during installation or activation, try these solutions:

  • Ensure your system meets the minimum requirements for Norton Anti-virus.

  • Disable any other security software temporarily during the installation process.

  • Use the Norton Remove and Reinstall Tool to completely remove Norton Anti-virus and reinstall it.

  • If activation fails, ensure you have a valid product key and contact Norton Anti-virus support for assistance.

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