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If your booked flight with KLM Royal Dutch Airlines is missed due to unexpected circumstances, you may be wondering about your options for reimbursement or compensation. Sometimes you may have to face serious consequences of missing a KLM flight if you are not aware of KLM missed flight policy. Understanding KLM policies regarding missed flights can provide a clear picture of what to expect, no matter the reason, bad weather or personal matters. Continue reading to learn more about KLM missed flight policy and its applicability in different scenarios.

What is KLM missed flight policy?

If you have to miss your flight for a personal reason, KLM will evaluate the circumstances and may provide you compensation. 

  • The type of ticket you purchased also impacts potential reimbursement. KLM may provide a travel ticket that can be used on a future flight in the event of an accident or family emergency.
  • KLM is aware that unanticipated events like natural disasters or medical crises sometimes cause travel arrangements to be disrupted. 
  • KLM might provide a travel voucher for a later flight under such circumstances. Furthermore, travellers who have serious health problems on the day of departure may submit medical records to be eligible for reimbursement.
  • KLM makes an effort to assist travellers who have an urgent need to get somewhere. If you miss your flight, KLM will try to get you rebooked on the following flight in two to three hours. 
  • To be considered for the next flight to their destination, passengers may also put their names on the standby list.
  • If an aircraft is delayed, KLM will arrange for passengers to join the subsequent flight that departs for their destination. 
  • On the other hand, KLM will not reimburse a traveller who misses their flight after completing security check-in.
  • If an KLM employee makes a mistake that results in a passenger missing their flight, like delayed boarding or lengthy security checks, KLM will try to get them on the next flight that leaves in two to three hours. 

What to do when you miss your KLM flight?

There are actions you may take to resolve the matter if you find yourself in the regrettable position of missing your flight. There are options available for Rebooking missed KLM flights. The first thing you should do is get in touch with KLM customer service team. Kindly describe your circumstances and ask about the next flight that is scheduled or possible reimbursement choices. 

Alternatively, if you've already arrived at the airport, go to the KLM reservation desk and give them your information along with the explanation for your flight cancellation. When you speak with customer service agents, you should always be nice and pleasant because they have the authority to help you within the parameters of business policy.