What is Twilio software? What are its Top alternatives?

Personalized experience to Customers is only possible when you communicate. Tons of channels are available for businesses to communicate and make stronger relationships with customers. Research says software like Bandwidth or Zipwhip are powerful. But the Twilio platform wins by offering ultimate functionalities to all-size companies. In this blog, we are going to share a High-level overview of “What is Twilio”, some key benefits, and the alternatives of this software to know.

What is Twilio?

Twilio is a modern communication API software that is helpful for all Developers to manage communication faster. A user will get an all-in-one solution for their communication handling with the telephone. When you strive for this software you will get to know that it assists in sending SMS, integrating with WhatsApp, Video, email, and much more. You need to sync its API with other platforms to get an incomparable experience of communication.

Integrating the API between the apps is a No-brainer task. As it makes it quite simple to communicate between different applications.

How Awesome is it for the Developers?

The biggest reason is Fast development. The API of this cloud-communication platform supports dozens of programming languages. For example: it helps the developer to go for PHP, Python, C#, Java, etc.

It is easy for the business developers here to curate more communication channels. They will not find any hurdle while making more other channels to communicate with customers.

Things to know about Twilio software

This cloud software provides proxy APIs and Human account verification APIs.
Twilio is also superior for providing authorization APIs
Multi-channel API notification functionality is also available

Does it support your Marketing Campaign?

This is the question to ponder over.

Not every communication platform offers this magnificent functionality for businesses. But adapting the Twilio is worth it. How? Because it helps in running campaigns with no complicated method. Marketing campaigns are one of the major components of this communication platform. Run and manage it via Twilio software now.

If I want to know the metrics of my performance then how would I know? If this question is bouncing around your head then you need to fret no longer. This cloud-communication software is advanced enough to provide actionable insights related to your Marketing campaign. The advantage is you can go through how you performed and can make changes for the next time.

Is it properly Secure for all-size Businesses?

When you use this communication platform, you will see its top-grade functionality and that is Twilio verification. It makes sure the online fraud stays away from your business and your tasks. All credit goes to this platform for giving iron-tight security. The software auto-verifies on an ongoing basis with the help of voice, SMS, push notification, etc. You will get Global connectivity here.

Top Twilio Products that are Trending worldwide

You need to invest in Extensions like:

Twilio Click to Call

Business daily uses Twilio software for managing the call and separately updating the custom information in SuiteCRM. We synced Twilio with SuiteCRM and introduced the “SuiteCRM Twilio click to call” product. Here you need to click on the phone number field section in the SuiteCRM interface. And the calls get connected easily. A one-click call connecting process here saves a huge amount of time and manual effort. This makes an easy way for the business to complete the operation promptly and boost productivity. If you invest in this product then you will get the functionality of saving all call recordings here. You can save Inbound and Outbound notes too.

Twilio SMS

Leveraging this SuiteCRM Twilio SMS product helps in sharing SMS in bulk with your contacts. A one-click process and the SMS can deliver it to plenty of customers at a single time. This saves time and money. This extension of SuiteCRM can save all SMS conversations. You can access that chat and can make decisions related to that. In fact, the product lets you send SMS templates to your customers if you are looking to promote your business brand and products. Live chat with CRM users is also possible.