Why is my Canon printer offline? Are you thinking the same? Knowing there could be many reasons your Canon printer may be offline may be helpful. In this blog, we will show you the top 5 solutions to fix this error and why Canon printer goes offline, the most common of which is a faulty network. Sometimes, your network connection may not be working properly. Other times, it may work fine, but the connection may not have been completed properly.
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Another reason for the offline issue is “Use offline printer” on your computer. When this option is enabled, it may cause the printing status or make the printer go offline. The third reason for this issue is that the driver is not installed properly. Your computer may go offline when the driver is installed but not the latest.
What Are The Causes Of Canon Printer Offline Error?
There are many reasons why a Canon printer may be offline. But it is also important for the user to know the reasons behind the Canon printer offline error.
- Connection problem
- Corrupted driver software
- The printer is in paused mode
- Loose USB cable
- Slow internet
- Paper-jam error
- Printer sleep mode
- Virus or malware attack
- Empty paper tray
- Drivers are not supporting new windows after the update.
Top 5 Solutions To Fix Canon Printer Offline Error
Many effective solutions can help you to resolve the Canon printer offline error. All such possible solutions are listed in this post. So, follow the solutions one by one and try to resolve the issue on your own. Have a look at the steps:
Solution 1: Reconnect Your Printer To Wi-Fi
Before we look at other solutions, we'll first reconnect the Canon printer to a Wi-Fi router. You can unset the router from the printer by accessing its settings. After that, you can reconnect it from scratch. We've demonstrated how to connect a Wi-Fi network to a Canon printer. The printer model may differ, but the steps are more or less similar.
- Click and hold the Wi-Fi button on the printer until the alarm for Wi-Fi on the printer starts flashing.
- Once you are sure the lamp is flashing blue continuously, go to the router and hit the WPS button.
The lamp will flash while searching for available networks. It will even keep flashing when connected to access points. The lamp stays lit when the printer successfully connects to the access point.
The WPS button on the router is located somewhat on its side.
If you don't want to use the WPS connection mode to connect to the network, you can use the settings on the printer LCD and connect accordingly.
- First, open the “Wireless LAN Setup” section from the “Settings“ tab.
- The printer will now start searching for available networks.
- Once you've detected the network, hit “OK” and enter your password.
- After entering all the info, it must connect to the network properly.
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If these steps won't work, please refer to the printer's manual or search the manual on Google to find the steps.
Solution 2: Uninstall and Reinstall The Printer Driver
One of the main reasons for the Canon printer offline issue is that you are using faulty or outdated driver software. To resolve this issue, you must reinstall the printer driver from “ij.start.canon” on your computer.
- On your keyboard, tap the “Windows“ + “R“ keys together to open the “Run“ dialog box.
- After that, input “devmgmt.msc” in the dialog box and hit the “OK“ button.
- Under “Print Queue,“ locate the driver. Then, right-click on the “Uninstall device” option.
- Visit the “Canon Support” webpage to download the latest printer driver for the printer, and follow the on-screen steps to install it.
Solution 3: Set Your Printer As The Default Printer
If your Canon printer still displays as offline, check whether it is set as the default printer. To do this, follow the given steps:
- Open the “Windows Settings” tab by clicking the “Win” + “I” keys together.
- Select the “Devices“ section, and then tap on the “Printers and Scanners” panel.
- Right-click on the printer model and hit the “Manage“ option.
- Select the “Set as Default” option. Now the Canon printer should be online.
Solution 4: Run The Printer Troubleshooter
Running the Printer Troubleshooter may help you uncover and fix the Canon printer offline error using these steps:
- Open the “Run“ command and enter “ms-settings:troubleshoot,” and hit the “Enter“ key.
- The “Troubleshoot“ section will open in the “Settings“ tab.
- From the menu, select the Other troubleshooter option and tap the “Run“ button associated with the printer.
- Now, you have to wait for the scan to complete.
- By the end of the scan, you will be given the problem and its solution, if any.
- Lastly, reboot your computer to check whether your problem is resolved or not.
Solution 5: Restart Printer Spooler Service
The print spooler is a critical system feature that powers the execution of print tasks and the discovery of printers on Windows computers. The Canon printer may appear as an “offline” error if the print spooler is not running. Go to Windows Service Manager and ensure everything is in order.
- Click the “Windows” + “R“ keys to launch the “Run“ box.
- Type in “services.msc” in the box and hit the “OK” button.
- From the “Properties” screen, find the “Printer Spooler” service option.
- Once detected, ensure that the status of the service is in “Running Mode.“
- If the status isn't in Running Mode, right-click on the service and select “Start.”
- If you want to restart the service, right-click on the “Printer Spooler” option and select “Restart.”
- Close the “Properties” screen and check the status of the printer. It should be in “Online” mode.
Hope by following these top 5 solutions, you will be able to fix the “why is my Canon printer offline” error.
