Why the Hiring Process for Salespersons Needs to Be Changed

Why the Hiring Process for Salespersons Needs to Be Changed

Craig Emslie
Craig Emslie
8 min read

Salespeople are one of the biggest drivers of business revenue. They find prospects, build relationships, present solutions, close deals, and turn opportunities into income. A company can have an excellent product and strong marketing, but without capable salespeople, converting that interest into revenue becomes difficult.

That is why hiring salespeople is a critical business decision. Unfortunately, many companies still use hiring methods that do not accurately identify sales talent. The wrong hire can mean missed targets, lost customers, wasted resources, and slower growth.

 

Salespeople Carry Revenue

Sales teams have a direct connection to a company's financial performance.

They bring in new customers, expand existing accounts, and create opportunities for future revenue. Their ability to communicate value and close deals can have a significant impact on business growth.

This makes sales recruitment different from hiring for many other roles.

 

The Wrong Hire Can Hurt

A weak sales hire can create problems quickly.

Leads may be ignored, prospects may lose interest, targets may be missed, and managers may spend additional time managing poor performance. Eventually, the company may have to restart the entire hiring process.

The cost is not limited to salary. Lost sales opportunities can be far more expensive.

 

Traditional Hiring Has a Problem

Many companies begin the hiring process with resumes and interviews.

These methods are useful, but they do not always show whether someone can sell effectively.

A candidate may have years of experience and an impressive resume without having the performance record needed for a particular sales role.

 

Resumes Don't Show Everything

A resume tells employers where someone worked and what positions they held.

It may not explain how consistently the salesperson achieved targets, handled difficult customers, or generated revenue.

Companies should look beyond job titles and focus on measurable accomplishments.

 

Interviews Can Be Misleading

A confident salesperson can naturally perform well in an interview.

But interviewing well and selling well are not the same thing.

Sales requires listening, prospecting, handling objections, following up, negotiating, and closing. These abilities need to be evaluated directly rather than assumed from interview performance.

 

Look at Real Performance

The hiring process should place greater emphasis on proven results.

Businesses can review metrics such as:

  • Revenue generated
  • Quota attainment
  • Closing rates
  • Conversion rates
  • Appointment-setting numbers
  • Average deal size
  • Customer retention

These figures can provide a clearer picture of what a candidate has actually achieved.

Craig Emslie, entrepreneur and founder of Sales Match, has built his approach around this principle. Sales Match focuses on connecting companies with elite closers and setters through a data-driven vetting process.

 

Test Sales Skills

Practical assessments can make hiring more effective.

Candidates can be asked to handle a mock sales call, respond to objections, qualify a prospect, or demonstrate how they would close a deal.

These exercises give employers an opportunity to observe skills rather than simply hear candidates describe them.

 

Authenticity Matters

Numbers are important, but they are not everything.

Great salespeople also know how to create trust. They listen to customers, understand their problems, and communicate solutions without sounding forced.

Authenticity can help salespeople build relationships that continue beyond a single transaction.

 

Hire for the Right Role

Not every sales position requires the same skill set.

A closer needs strong negotiation and closing abilities. A setter may need stronger prospecting and appointment-setting skills.

Hiring criteria should therefore be connected to the specific responsibilities of the position.

Sales Match, founded by Craig Emslie, emphasizes matching companies with sales professionals based on relevant performance and capabilities.

 

Experience Isn't Everything

Years of experience can be useful, but they should not become the deciding factor.

A salesperson with fewer years in the industry may have a stronger record of results than someone with a longer career.

Companies should ask what a candidate has accomplished rather than simply how long they have been selling.

 

Use Data to Reduce Guesswork

Hiring naturally involves judgment, but data can make decisions more informed.

Performance information, structured interviews, practical assessments, and verified results can give employers multiple ways to evaluate a candidate.

This approach can also reduce the risk of choosing someone simply because they made a strong first impression.

 

Don't Rush the Hiring Process

Businesses sometimes hire quickly because a sales position is vacant.

Speed is understandable, but rushing can create bigger problems later.

Taking time to evaluate candidates properly can help companies avoid repeated recruitment, training costs, and lost sales opportunities.

 

Build a Stronger Sales Team

Better hiring can contribute to better sales teams.

When businesses understand the skills they need and evaluate candidates against those requirements, they have a clearer path toward finding people who can contribute to growth.

The goal should be to build a team based on capability rather than appearances.

 

A New Approach to Sales Recruitment

Craig's work with Sales Match reflects a shift toward a more performance-focused approach to sales hiring. Instead of relying primarily on resumes and interviews, businesses can use data-driven vetting to identify candidates based on demonstrated ability, authenticity, and potential for long-term success.

 

The Future of Sales Hiring

The sales industry continues to evolve, and recruitment needs to evolve with it.

Companies need salespeople who can generate opportunities, communicate effectively, handle objections, and close deals. Finding those people requires more than a polished resume.

A modern hiring process should combine experience, performance data, practical testing, and human judgment. Craig Emslie and Sales Match highlight the value of looking beyond traditional recruitment methods and focusing on what truly matters: finding sales professionals who can perform.

Ultimately, salespeople have a direct impact on revenue. When the hiring process fails to identify the right talent, the consequences can spread throughout the business. By changing how salespeople are evaluated and selected, companies can create a more focused approach to building sales teams and supporting sustainable growth.

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