1. Education

Work with online subject matter experts in eLearning

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Subject matter experts (SME) are professionals who create meaningful content that delivers desired outcomes to clients. They build a unique insight into the learner's mind and help them accomplish their goals. In today's era of eLearning, they are hired to develop learning solutions for corporate learning. If you are also looking to collaborate with online subject matter experts but facing few challenges while communicating, then read this blog. Here we shared few tips that help you collaborate with subject matter experts.

Top tips for working with a subject matter expert in eLearning

Set a free communication channel

Communication is two-way traffic. You and your subject matter experts must discuss with the L&D team the progress and changes in content. They should be comfortable in raising concerns and voices. Likewise, your team should also provide feedback to SMEs to improve the quality of eLearning content. Maintain a protocol of taking their feedbacks and sharing your suggestions. SME must share notes and e-mail with the development team to resolve any issue in eLearning content. There should be no communication gap while developing content because it may result in disaster later on.

SMEs should be part of your meeting

You might be sitting at the higher management and ruling every function, but SMEs are the king when it comes to eLearning content. Online subject matter experts have more knowledge about the subject. Hence they should be an active member of your eLearning team. Invite them in important meetings, take their feedback, and allow them to explore their skills in development. Subject Matter writer thoughts and ideas are essential to get a quality product. You can connect with them either by video conferencing or on-site meet. Try to accommodate everyone in a single loop and schedule a couple of meetings in a week. Everyone should get a chance to share their thoughts.

Clarify their work responsibilities

Every member of an organization has their roles and responsibilities. You expect your SMEs to give their best and play a dynamic role in eLearning development. But wait! Without clarifying their work responsibilities, don't you think you are expecting a lot? First, clarify their work responsibilities and brief them about their role. Make them aware of project goals so that they can give their 100% dedication. For instance, collaborate with your team of copywriters to formulate the eLearning content.

Final words

Subject matter experts are essential in your eLearning development project. If you work according to them, the best results are assured. They create a more effective eLearning experience for learners and offer expertise for future projects as well. Your development team is incomplete without them. Therefore, make SMEs part of your team and get good results.


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