How Do I Troubleshoot Printer Offline Issues?

Are you stuck in the middle of the printing process? Well, there may be different reasons behind this. One of the most common reasons is that printer is showing offline errors. When your printer is showing offline then it means that it is unable to communicate with your computer. It may happen due to the outdated printer drivers, loose cable connections, issues with the system services and many more. Your printer goes offline which means that you cannot go ahead with the printing process. If you are facing the same issue and your printer is showing offline then don’t panic! You have reached the right place. In this blog, you will get to know the simple guidelines that assists you in resolving the printer offline issue. Let’s get started without any further delay. 

 

Steps to Fix Printer Offline Error in Windows PC

Look at the below mentioned instructions step-by-step to resolve the printer offline issue in Windows PC:

Method 1: Uncheck “Use Printer Offline” option

The Windows device has an option that keeps your printer in the offline mode. There may be a possibility that you have selected this option on your system. To bring back your printer in the online mode, you need to uncheck this option. Here are the steps to change the settings of your system:

Firstly, press the Windows and R keys at the same time to open the Run dialog box. Enter “Control” in the given search bar. Tap on the Ok button to proceed further.Next, tap on the “Hardware and Sound” option followed by “Devices and Printer” option. Choose your printer from the available printer list. Thereafter, right-click on your printer to select the properties.After that, a new screen displays where you see the “use printer offline” checkbox enabled. Uncheck the box to use your printer in the offline mode. At last, tap on the Ok button to save the settings. 

 

Method 2: Reinstallation of Your Printer 

Another method that helps you in resolving the issue is reinstallation of your printer. If you have installed your printer incorrectly then you may face printer offline issues. Here are the steps for reinstallation of your printer:

Tap on the Start button and then go to the Control Panel.After that, tap on the “Hardware and Sound” option. Next, select your printer from the displayed list of printers.Click on “Remove the device” and wait for some time until your printer is removed successfully. Reboot your system.In the next step, click on the “Printer and Device” option under the control panel.Now, you will get the “Add a device” option located on the left corner.A pop-up window displays on your screen asking you to select “Add a network or Bluetooth printer”. Your system will start searching for all the devices available nearby. Choose your printer and tap on the Next button to proceed further. 

Method 3: Restart Print Spooler 

If the above steps do not work for you then restart the print spooler that helps you to manage print. Follow the below steps to restart the service:

Press Windows and R keys at the same time.Enter “services.msc” in the Run dialog box. Tap on the Ok button to open the service window.Next, search for the “Print spooler” service from the list displayed on the screen.Thereafter, right-click on the service and tap on the Restart button. 

 

Hopefully, with the above-steps, you can easily resolve the printer offline issue. In case, you are unable to resolve the issue even after following the above steps then you can contact our experts through our helpline number. 

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