Canon printers are the best wireless printers in the area known for high quality printing and fewer errors. However, for some users, the Canon printer still does not respond when it comes to wireless printing. If this problem occurs, the printer displays an error message that the printer is not responding or the printer is offline. This can be even more frustrating when the problem occurs without an error message and the printer suddenly does not respond.
If your Canon Printer Not Responding as well, you're in the right place. We have listed down the reasons and six different ways to fix them all without taking the expert’s assistance. Moreover, you don’t have to try all of them, just start right from the first step and leave troubleshooting when your printer becomes responsive. Let’s get started.
Why is My Canon Printer Not Responding to My PC?
Technically, a Canon printer error does not respond when the printer loses communication with a computer or access point (WiFi router). To reactivate the connection, you can restart all devices - computer, Canon printer and WiFi router. Sometimes the following reasons also prevent Canon printers from responding.
1. Poor signal strength.
2. Canon connected to nearby access points.
3. Incorrect firewall configuration is blocking ports needed for communication.
4. Outdated driver issues.
5. Incorrect USB ports.
How do I Fix Canon Printer is Not Responding error?
Follow these six troubleshooting tips to fix the error. If you want to repair Canon printers that do not respond to Windows 10, 8.1, 7, XP, etc. - These repairs will work for everyone. Plus, you don't have to be a technical geek to try these fixes.
Fix 1. Check Network Connections
That’s the first thing you need to ensure before indulging in advanced troubleshooting. Here are the steps.
1. Make sure the cables of the network devices, such as the router and modem, are properly connected.
2.You can also try disconnecting and reconnecting the cables to the network devices.
3. Make sure you are trying to connect your printer to the home or work network. Sometimes, the Canon wireless printer may detect the nearby access points, which causes it not to respond to print commands.
4. The devices (PC, router, and printer) should be placed within a six feet diameter. Users facing Canon printer not connecting to Wi-Fi error have been highly benefited using this simple trick.
5. If the Canon printer still does not respond or cannot connect to WiFi, turn off the printer, wait 20 seconds, disconnect the cables from the printer, and turn off the Windows or Mac device. Connect and restart everything; an unresponsive error must be resolved.
Fix 2. Run the built-in Printer Troubleshooter
Checking the network connection will usually resolve a printer that does not respond to a Canon error. However, if this doesn't work for you, you should try running the built-in troubleshooting tool. Here are the steps.
1. Press Windows + S on your computer to open the search bar.
2. Type troubleshoot and click Troubleshoot in the results.
The settings page opens, click the Printer tab under Troubleshooting, and then click Run Troubleshooter.
4. Follow the instructions on the screen to complete the troubleshooting.
Fix 3. Disable the Security Firewall
Your Canon printer may not be able to respond due to a third-party antivirus firewall. The security kit sometimes detects a threat to a secure network and prevents your Canon printer from connecting to it. To resolve this issue, you can disable the firewall or the antivirus security suite.
1. Go to Programs and Devices in Control Panel.
2. Locate the security suite installed on your system.
3. Right-click it and click Uninstall.
4. Now restart the system and the printer will correct the unresponsive Canon printing error.
Fix 4. Restart the Printer Spooler Service
Prints Spooler is a built-in Windows program that manages print jobs and sends them in a queued queue to a printer for printing. Any error in this service can lead to a communication problem between the printer and the computer. To resolve this issue, you will need to restart the Print Spooler service by following these steps.
1. Press Windows + R to open the Run dialog box.
2. Type services.msc in the field and press Enter on the keyboard.
Locate print spooler.exe-associated program (eg. Print Spooler) opens the list.
4. Right-click on it and click Restart in the drop-down menu.
5. Now check if your Canon matches or not!
Fix 5. Connect Your Printer to the Correct Printer Port
There may be situations where you use the wrong port to connect the printer and your Canon does not respond. Here are the steps you need to follow.
1. Press Windows + R to open the Run dialog box.
2. Type control and press Enter on your keyboard.
The Control Panel screen opens, go to the View By section, open the drop-down menu, and select Large Icons.
4. Click Devices and Printers. 5. Open the tool list, right-click on the Canon printer and select Properties from the drop-down list.
6. Click the Change Properties button.
7. You must now use the Ports tab. Make sure the port has the following inputs.
• For network printers - description of WSD, Network or IP.
• For USB printers - description of USB or DOT4.
1. Click the Apply button.
2. Now go to General Settings, scroll down and click Print Test Page.
Wait a few seconds for your Canon to print a test page. If it still does not respond, check the printer software and update to the latest version.
Fix 6. Update Canon Printer Driver
As a last resort, you should make sure you are working with the latest printer drivers. To resolve the issue with the old driver, follow the steps below.
1. Go to the official Canon website.
2. Find drivers for your Canon printer model.
3. Download it to your computer.
4. Open the Windows search box, enter the device, and click Device Manager in the source results. 5. In the Device Manager window, locate your Canon printer, right-click the Canon Printer icon, click the Advanced tab, and click the New Driver button.
6. You will now be prompted to locate the Canon driver file.
7. Click Browse this computer to locate the driver software and select the folder you just downloaded.
8. Follow the onscreen instructions to update the printer driver.
Related Blog -
How to Connect Canon Printer To Wifi
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