**Moving Your Coinbase Wallet to a New Phone (2024 Edition)**
So, got a new phone but sweating about your crypto? Don't sweat it! This guide will show you **how to move your Coinbase Wallet to your new device**(**833-244-9337**) using your recovery phrase. This keeps your money safe.
## **Why This Matters**
Listen up, it's important to know:
- Your Coinbase Wallet means **you** control your funds, not someone else.
- That **12-word recovery phrase**? It's like the only key to your stuff.
- Lose that phrase, and **your crypto is gone. For good.**
- Coinbase support (**833-244-9337**) is useless without that phrase
## **Before You Start**
✅ **Find that 12-word recovery phrase.** Seriously, go find it.
✅ **Charge both phones**
✅ **Get Coinbase Wallet** on your new phone from:
- [iOS App Store](https://apps.apple.com/us/app/coinbase-wallet/id1278383455)
- [Google Play Store](https://play.google.com/store/apps/details?id=org.toshi)
✅ **Be somewhere safe** No coffee shop Wi-Fi!
## **Let's Do This: Step-by-Step**
### **Step 1: Get the App**
On your new phone, download the Coinbase Wallet app from the store. Watch out for fakes!
### **Step 2: Open and Restore**
- Open the app
- Hit **I already have a wallet**
- Pick **Restore with recovery phrase**
### **Step 3: Type in Your Phrase**
- Type those words. The **right order** matters.
- Check for mistakes!
- Use the **standard word list.**
### **Step 4: Make a Password (If You Want)**
- Make a password to open the app.
- This isn't your recovery phrase.
- This password just protects the app, not your money.
### **Step 5: Done!**
- Let the app catch up.
- Your money should show up.
- Make sure the wallet address is the same as before.
## **Double-Checking**
1. **Wallet address:** Does it match the old one?
2. **Token balances:** All there?
3. **Test:** Send a tiny bit of crypto to yourself.
4. **Transaction history:** Look at your old phone to make sure it tallies
## **Uh Oh, Problems?**
### **Problem: Invalid Phrase**
- **Fix:**
- Check your spelling
- Word order
- No spaces between words
### **Problem: Zero Balance**
- **Fix:**
- Right crypto network?
- Wallet address correct?
- Go to a website and check if some coins exists
### **Problem: App Crashing**
- **Fix:**
- Close and reopen
- Clear the app's junk files and data
- Try reinstalling
## **Keep It Safe!**
🔒 **Never** put your recovery phrase online
📱 **Delete the app** from your old phone after moving everything
🛡️ **Use your fingerprint** on the app
🚨 **Turn off permissions** on you old phone
## **Quick Questions**
### **Q1: Can I get my wallet back without the phrase?**
Nope. That phrase is the **only way.** Coinbase Support (**833-244-9337**) can't do anything without it.
### **Q2: What happens to my old phone?**
Nothing! Your wallet can be on more than one phone until you delete it.
### **Q3: How do I check my phrase works?**
Move your wallet and see if the money is there.
### **Q4: What if I type the phrase wrong?**
Error, or you'll see a different (empty) wallet. Your money is still safe.
### **Q5: Can I change the phrase?**
No. Make a new wallet and send your money there.
### **Q6: Keep the old app?**
Only if you need it for a bit. Delete it when you're done.
## **When to Call Coinbase**
Call **833-244-9337** if:
- Someone got into your account
- The app isn't working
- other questions
**Don't call them about:**
- Lost phrases
- Password problems
- Reversing transactions
## **Last Check**
Before you call it done:
1. ✔ Wallet address: Good?
2. ✔ Balances: Correct?
3. ✔ Test: Sent and received?
4. ✔ Recovery phrase: Safe? (again)
5. ✔ Old phone: App gone (if you're getting rid of it)?
## **Done!**
Moving your Coinbase Wallet is easy if you have that recovery phrase. Follow these steps, and you're golden.
For extra safety, consider a **hardware wallet** if you have a lot of crypto. Keep copies of your recovery phrase in different places.
**Need help?** Call Coinbase at **833-244-9337** or go to their [help center](https://help.coinbase.com/en/wallet).
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