How to Solve The Issue When The Coinbase Pro Account Is Hacked?

The Coinbase pro is a secure platform for trading many types of cryptocurrency but hackers will access your account if any suspicious activity happens with your account. If you know that your account is hacked by someone then you need to take a step to lock your account. You have to report the company about the hacking incident by submitting an online form. Make sure that all the information is correct in form. You should also secure your email and bank account to avert further fraud.

Here Is All The Process Which Helps You To Secure Your Account

Temporarily Lock Your Coinbase Pro Account

After realising that your account is hacked, you have to contact Coinbase customer services to lock your account instantly. The team will temporarily disable it and lock it.

Report The Hacking Incident

Follow these steps to file a report by submitting an online form:

Visit the official website of Coinbase pro on your browser.Go to the bottom side of the webpage, click the “Support” section.Find and click the “Contact-Us” option.Choose the “Coinbase Product” option.Then choose “Account Compromised” and “Unauthorised Accounts”.After doing this select the “My Coinbase Account Is Compromised Or Has Been Hacked”.Then choose the option “My Coinbase Account Was Accessed Without My Consent”.After submitting the reason, you have to enter all the necessary information in the required fields.In the message box, mention that your account is hacked by someone.Enter your name and email address which is registered with your account.Choose the “Yes” option if you want to disable your account temporarily.Select the “CAPTCHA” box.The company can disable your account within three days.Secure Your Email

Email address is one of the most important connections between the users and their accounts. All the important alerts are sent to the email that’s why Mostly the hackers use the email of customers to access the accounts. To secure your email id you have to follow these things:

Firstly, you have to check your email for curious rules and filters.Check the setting of your email account for authorised devices that you don’t admit. Check the unauthorised phone numbers and emails added to the Coinbase pro account.Secure Your Bank Account

Your bank account is also linked with your Coinbase Pro account. You have to secure it by approaching the steps that are mentioned below:

You have to contact the bank immediately if your bank account is hacked Create a new password by using a password manager tool and update it regularly.Set up the process of “Two-Step Verification” for your account. It is a very important thing to do because this security feature has many types of additional layers of security.Call the local police and file your report if you lose funds to any unjustified third party. 

Conclusion

If you are ever facing hacking related issues with your Coinbase Pro account then you should temporarily lock your account. After doing this you need to send the report to the company by submitting an online form. After sending this form your customer service team reaches out to you within three days. Securing your email id is also very important because all the important information of your Coinbase Pro account is sent in your email id.

Source:https://haribook.com/how-to-solve-the-issue-when-the-coinbase-pro-account-is-hacked/

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