How to Start Your Own Business in Healthcare 2022 | Episode 1 - Healthcare Business 101

@healthcarebusinessmentor December 13, 2022

21 min read

I want to say to you what I did when I got started from zero to one million in
my health care businesses now I think it's really important for you to
think about you starting your business what I'll show you in this about what you need to do to at least make a start one stop one step is better than no step now some of you may have been worrying and stressing thinking I'm never going to get my agency started I'm never going to get my care home started but I want to tell you what I did to get started and I want you to think about this as well so some tips here the first thing I did was I needed to create space for my business and I know a lot of you are going through this right now so this is why I'm doing this to help you and some tips of how I did and what I did in order to get my agency started for example now some of you you're working full time you've got busy lifestyles going on you've got you've got work when you finish work you come home you're exhausted you're tired you just want to relax you've got the children you need to cook for you've got friends family loved ones you've got busyness going around you in every direction and I understand that you feel pulled however you're gonna feel deflated if this is your dream if you don't start to make room for your business so I did that was the first thing I had to do I 've you know I 've got four kids I had three kids at the time as well so think about making room for your business now the first thing I did
I only had I didn't have an extra office space so I had a bedroom so my bedroom became my office I literally put a lock on the door and thankfully I admired my husband or you can have family members that can help look after your children for example but that was my office space I made room didn't do try and do my business in the living room where everyone's running around it's busy you know it's a busy workstation house yeah so I did it up in my bedroom I went up in my bedroom and I literally
I said to my husband put a lock on the door so he put a lock on the door and I locked it and whilst I was there I was focused I was able to work on my business now I 'm not saying neglect your family members at all because that's not what I did I made sure everyone was fed and watered
then I went upstairs and then I locked myself in my bedroom I know I sound like a teenager right but that was the fact I locked myself in the bedroom and then I was able to work on my business and you know it was really funny quite a lot of times because the kids would be like what's mom doing because they were young um it was hard for them to understand what was going on so sometimes I 'd be working away on my business and the kids would be there trying to open the door you know I could hear this
but I still kept focused that's the second thing you have to do you create your space of where you're gonna work from where it's quiet no distractions no telephones unless you do a business of course and you have to keep focused now that's what I did the first thing I did I created space for my business and I used the time that I was able to work on my business and I stuck to that time unless there was a family emergency you have to keep focus so the second thing like I said keep focus have an action plan of when you're going to work on your business talk with your family members talk with you your loved ones friends let them know that you are going to be working on your business at this time so therefore you can't have any distractions because you want to help your family in the long run but you
have to look at helping yourself first you have to make sure your cup is full first in order to help that's the second thing so be focused in what you're doing and that's what I did to get started and I was actually literally locked in my bedroom I would say for about three months I worked on my business I did the policies I did the procedures I did the research I started applying for things and then I started to get contracts
got registered with the local government at the time and I just kept doing that I kept rinsing and repeating my agency was earning a million dollars
you know that was a long time ago that was in 2001 for example
so that's what I did but I also I created a vision board I wrote myself out a check for 1.4 million I wrote it out and I had that on my wall in my bedroom some of you would have uh received an email from me with the million-pound note telling you to print it off I got it from for example shuttle stock you know you've got to have something that you can see that you're aiming for have a vision of where you see yourself in one year time or three years time how much money do you see in the bank when I started my agency like I said I had an accountant come and I said that I was going to earn 1.4 million but I had a dream that I saw 4.4 million in my bank account so you've got to keep focus you've got to have a space where you can be creative to work on your business that's the only way you're going to move that's the only way you're going to move going to keep pulling you back your work that you're currently doing is going to keep pulling you in sucking you in you know and I know that it's not nice when you're doing so many hours and you possibly feel unappreciated like I did you know and I wanted to do something about my life I was living on a council estate I didn't enjoy living there so that was my driving force to get out we were living in a councillor state whereby there were robberies going on there was fights going on fires all kinds of things you know so what is your driving force to getting you out and getting you started on your business like I said you must make room and I made room in my house in my bedroom that was my office space and back then the internet it was a dialogue connection but we still was able to function you know even before internet came on we still was able to function but like I said to you think about if you want to get started do what I did and I 'm giving you advice what I did to get started from zero to one million for example you've got to think and first do things step by step have an action plan and focus and stick to the action plan as much as possible and I know that we've all got busy lives we've all got things going on at the moment but we can control the things that we can control so I created a space where I was able to focus on my business and I was able to get my agency up and running within three months I was then able to buy my house because it was a council house I was able to buy my house and then I was able to to get the other care homes for example then I was able to buy another house so I kept rinsing and repeating and it's about multiple streams of income and I want you to think about making space for your business because it is important just like you would make space for if the family was coming to visit you in your home you would create a space for them because they're important and your business dream is important to you so please create space for your business.

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What I want you to think about is what type of healthcare business are you going to provide what services are you going to provide this is really important that you really take time to think about this now use your space that you've created in your office for you to be able to have your thinking time because this is how you build a successful business you need to have that space that you're able to focus on what type of business do you want to do your healthcare business so there's several types of services

that you can look at providing.

You could do a recruitment agency now what is a recruitment agency a recruitment agency is whereby you are providing staff members to organizations whether it's temporary or permanent placement but you could provide a nursing recruitment agency or a care recruitment agency we where you're supplying staff members into care homes residential care homes for the elderly for example supported living or into children's home for for an example here

now will you be providing staff members on a temporary basis so you can provide nurses support workers to even residential schools

to enable the service to be delivered and this could be personal care or mental health support with a recruitment care agency whereby you are not registered with the care quality commission you're providing staff to NHShospitals or care homes who are already regulated and registered with the care quality commission you don't need to be registered yourself within your organization to provide that service because the organizations you're delivering to already are regulated with the care quality commission you just have to ensure that staff members are compliant and that they are

competent and that they're qualified to do the job that's set out within the service that you're going to be providing now that's recruitment now the second type could be for example care agency with a care agency it could be a home care agency where you are regularly regulated with the care quality commission and you have gone undergone an inspection you've met the standards to provide a managed service you will need a registered manager or you could be the registered manager providing that you are qualified and competent to do the job that is for the registered manager position you'll be the regulated care provider the individual for example you will then be providing care in the community to individuals own homes it could be adults children and within that home it is not regulated so that's why you must be regulated and you are also able to provide staff members who are managed by the registered manager who is qualified and competent to do the job you'll be doing certain tasks that the staff members will be doing personal

care or support or helping with preparing a meal shopping etc for example so it's deciding whether you want to provide temporary

staff members temporary staff members can do up to 12 hours for example 24 hours for example but it is on a temporary basis

so staff will be doing haddock shifts for example 6 hours 12 hour shifts or even a one hour shift for example within organizations that need you for example

Another way is you can provide permanent staff members whereby you are charging a commission of say up to 20 of the candidates yearly salaries a one-off fee so for example if it's 35 000 you charge 20 then that will give you a fee of 7 000 that you will charge to an organization for providing the qualified staff member on a permanent basis and it's a one-off and then you haven't got to maintain the staff member going into that organization for example so decide whether you're going to do permanent or whether you're going to do temporary or whether you're going to do both with temporary you would look at paying the staff member their hourly rate plus you'd be charging a fee per hour for the organization so you could charge your fee of say up to 55 and we'll have more videos on these tips as well for you to learn from so you've created your space you've got your office now it's time for you to sit down and make a note of what type of service do you want to provide think about you as the organization what resonates with you what you feel you most passionate about and then look at how you're going to implement that now

I've explained some of the tips here the five steps

the rates will be different different according to the level of service so think about what level of service that you're going to be providing and also whether you'll be doing temporary whether you'll be doing permanent or whether you'll be doing both that's also important too as well and also to think about the recruitment care agency because people get it confused with home care and recruitment agency people think oh if I'm going to do a care agency then I need to register with the care quality commission for example here in the UK for example but if you're providing staff members

into care homes nursing homes NHS hospitals then you don't need to be registered with the care quality commission and therefore you are providing a recruitment care agency for example you can provide staff on a temporary basis whereby they're doing say a 12

hour shift or you can provide staff members on a permanent basis

whereby you would charge a commission fee of say 20 so sit down

write down what it is that you want to provide what service you want to provide and then you can look at making that star now there's lots of information for you to start learning about.

We hold boot camps every single month I would love to see you there I'd love to see you at one of our boot camps we do it live online and it's wonderful because there's other directors on there that's learning the same as how you want to learn and we take you through the step-by-step

process of you setting up and running your recruitment care agency so the other step that you need to think about is where will you be located what is your geographical location now it doesn't need to be right next to you unless you're the one delivering the care which I wouldn't advise that you do because you are the business owner think about where the need is

especially rural areas are very hard to manage in terms of providing care sometimes it's very difficult locations that are the highest need so do your research think about where you want to be located for your staff members for example you've got your office but where will your staff members be working what localities will you be a national company or will you be

working in a certain town for example north south east west of England for example or wales for example or even Scotland so think about where your location is going to be then you will need to think about staff members living in that location that will need to be interviewed by yourself as well

so write down your locations think about what the needs are are there any difficult areas you can contact uh clinical commissioning teams you can speak with your council speak with your your local nursing home care homes see what difficulties that they are struggling with location wise you know are they short of staff in that area for example so try and find out where your niche is like i said the services that you provide in but also your locations of where you're gonna work then you need to look at what your radius is okay so say for example you choose London then what is your radius going to be from there will it be 30 miles out from London then you need to list all of the towns and the cities within that 30 mile radius now you can look online and do a 30 mile radius of the area that you want to be for example i just mentioned London then you've got to list all of those areas in that location of that 30 mile radius or are you going to do

a 60 mile radius because that's where you're going to be looking at where

you're going to be supplying the service and where you're going to be employing staff members to work within that your next step so you've got your health care business niches the services that you're going to be providing whether it's temporary permanent whether it is going to be care agency recruitment agency home care agency but also where is your location that's your decision that you've got to now make is create a list of what you've decided and try and stick to that so that you've got a plan of action so remember to speak with individuals in terms of the bodies that you will be looking at speaking with in terms of government bodies CCGS in terms of care homes speak with them and see what the need is see if there's any difficult to reach areas that you can look at providing a so service.

Sounds helpful? Book an appointment now for free!

https://app.acuityscheduling.com/schedule.php?owner=18014297&appointmentType=37077102

Facebook: https://www.facebook.com/ChristineBlackledgecarebusinessconsultancy/

Twitter: https://twitter.com/carestartup

LinkedIn: https://www.linkedin.com/in/christine-blackledge-crowle-irp-8b89941a/

Website: https://www.startinganursingagency.co.uk/

Youtube:https://www.youtube.com/channel/UCGH8pKC8MWT39yRt9a-NYvg/videos

Email: [email protected]

Telephone Number: 01903 898135

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