We plan a journey quite in advance; still, there are times when the situation leads us to miss the flight. Therefore, KLM Airlines does everything to help passengers reach their destination as soon as possible. With KLM missed flight policy, passengers can either get rebooking on a new flight or receive a refund or flight credit to book a flight in future.
Therefore, it is important for all the passengers to understand the airline's policies in advance.
To learn more about what to do next when you miss a KLM flight, go through the article below.
Missed Flight Policy on KLM Airlines
Every passenger has to consider the following rules when they miss the flight on KLM Airlines:
- Passengers should inform the airline representative as soon as they become aware of missing the flight.
- The airline agent may rebook you on another available flight for a fee or without a fee, depending on the situation.
- If KLM is the reason behind your missed flight, then you can request a refund or accept flight credit to make a new booking.
- The airline provides you with rebooking on another flight if you struggle with a KLM missed flight due to the delay circumstances.
Process to Rebook a Missed Flight on KLM
Passengers can use the following process to rebook a missed flight on KLM Airlines:
- Visit KLM Airlines official page
- Go to the Manage my booking section
- Enter the login details like booking reference number and last name.
- Choose the flight for which you need rebooking.
- Click on “Rebook a flight” option.
- Select from the available options that appear on the screen.
- Make payment for fare difference and rebooking fee, if applicable.
- Receive the rebooking details at your registered email.
You can also contact KLM's missed flight customer service at 1 (800) 618-0104 to rebook an available flight for you. Remember that KLM Airlines can also charge a service fee for rebooking a flight.
How to Request for Refund from KLM Airlines?
You can request for KLM missed flight refund by following the process below.
- Visit the KLM Airlines official website
- Log in using the booking reference and last name.
- Look for the “Manage my Booking” option.
- Choose a missed flight for which you need a refund.
- Click on the “request a refund” option.
- The airline will check your eligibility for a refund.
- Further, KLM will process the refund.
- It may take 7 to 10 days to get the entire refund amount.
Will I Get Compensation for a Missed Connection on KLM Airlines?
KLM usually do not process compensation for a missed connecting flight except when it is the airline's fault. If you miss a connecting flight because of an airline fault, then it will either offer you rebooking on another flight or refund or a flight credit as you choose. In other situations, you may not receive KLM compensation for a missed connection, but you may rebook or receive flight credit on request.
How Can I Check My Booking Status for a Missed Flight on KLM?
You can verify your booking status on the KLM website for a missed flight. To check it, log in to your account on the KLM website. Further, go to manage my booking. Select a flight to check status. Right below that, click on the “KLM flight status” button. The entire detail will come on the screen.
Conclusion
KLM Airlines gives various options to passengers when they miss a flight. The airline will either provide them place on another available flight or refund based on the circumstances. KLM may or may not charge a rebooking fee, considering ticket terms and airline policies.