Magento 2 Frontend Cancel Order Extension

Magento 2 Cancel Order Extension by Magespark, allows the customers to cancel the pending order from the fronted and automatically send emails notification to the admin about the order cancellations.

Key Features

Allow your customers to cancel the pending orders from the frontendAutomatically send email notifications to the admin once orders are cancelled by customersAllow customers to add comments while cancelling the order in a confirmation popupAutomatically restock products in the storeAbility to change the order status from Pending to Cancel by customers

Sometimes, it happens when your customers are not happy with the product they have placed an order earlier or they have changed their minds to purchase the product. That’s because they have seen the same products at a low price from other web stores or they are not satisfied with the placed products not matching with their requirements and expectations or they want to cancel their order due to some of their personal problems or reasons.

It becomes more complicated for the customers when they have to face tricky cancellation processes and have to pay the cancellation charges during the order cancellation which puts a bad impression on them. It gets them frustrated when they have to follow several steps to cancel their order and pay the charges for it. As a result of that, they change their mind and never like to purchase the product again from such online stores.

To avoid all these problems, you need such an extension by virtue of which you can allow your customers to cancel the pending orders when they are in processing and helps the store owners to save money and build trust among the customers by providing them with a great user experience and leaving an impression in the customers’ eye during their shopping experience from your online Magento store. To overcome these limitations, Magespark has designed Magento 2 Cancel Order Extension that allows your customers to cancel the pending orders right on the frontend and notifies the store admin about the cancelled order via an email automatically.

Handling cancel order requests is no longer difficult. Now your customers can easily cancel both Pending and Processing orders directly from the frontend conveniently in the most effective way. Magespark Frontend Cancel Order Extension for Magento 2 allows the admin to select customer groups for different order states and helps the customers to cancel their orders with pending payment status from the “My Account”, “My Orders” and “Order Details” section right on the frontend easily and quickly.

This module allows the admin to view the list of all cancelled orders by customers from the Magento backend along with the specified reasons to cancel the order for a particular product. This extension provides an additional feature for the site owners which helps you to restock the products of all cancelled orders back to their previous positions in the store accordingly. The order status is changed from Pending to Canceled and products are restocked automatically to the Magento store once customers cancelled their orders successfully.

Magespark Frontend Cancel Order extension for Magento 2, provides an amazing feature of confirmation popup by virtue of which you can enable your customers to add comments while cancelling their order in a confirmation popup. It allows the admin automatically to display a confirmation popup and ask for the reasons to cancel the order during the order cancellation process on your online store.

This way you are able to find the reason behind cancelling the order for a particular product which helps you to make further improvements so you can avoid such problems again in the future and provides a better user experience for your potential customers more effectively on your Magento store.