The multi-user mode in QuickBooks lets all the users open and edit the same company file through a connected network, thus speeding up and making teamwork more efficient. But at times, you might encounter QuickBooks error H202 together with the notification that “This company file is on another computer, and QuickBooks needs some help connecting.” Generally, this error indicates either the company's file or the multi-user network's setup is faulty. In most situations, it means that the connection between QuickBooks and the server computer is somehow blocked. This blog is to give you a comprehensive understanding of the possible causes of QB Enterprise H202 and also to provide you with the solutions in detail so that you can get past the issue without any difficulty.
What Might Be Going Wrong With the Multi-User Mode Error H202 in QuickBooks?
The interruption connecting to the data file can appear due to several reasons mentioned below in this segment:
- Firewall or internet security settings that are incorrectly set up may block QB from accessing the company file stored on the server
- Company file hosting may be enabled on workstations instead of being restricted to the server
- The server’s IP address may not be properly added to the QBDT on all workstations
- An unstable connection between the server and workstation can prevent access to the company file in multi-user mode
- The QBDSM may not be installed for every version of the QBDT
3 Ways to Resolve the QuickBooks Error H202 on Your Desktop
You must follow the solutions discussed below to resolve the multi user error code H202 in QBDT:
Solution 1: Launch QBDSM on your server workstation
- Choose the Network Issues menu from the QuickBooks Tool Hub
- Now, hit on the QuickBooks Database Server Manager option. If QB app isn’t on your server computer, it will prompt you to install
- In the QBDSM window, click Start Scan if your company file folders are already listed. If the folders are not visible > choose Browse to find the location of your company file > then tap Start Scan
- The Database Server Manager will automatically fix Windows Firewall settings during the scan. As the process is complete, click Close
- Open the QBDT on each workstation system > navigate to the File menu > choose Switch to multi user mode
Solution 2: Launch the QB file doctor utility
- Under the tool hub, choose the Company File Issues menu
- Pick Run QuickBooks File Doctor, it may take some time to access and wait till that
- Under the File Doctor, select your company file from the page down menu. If you don't find the file you need to pick Browse to look your company file
- Now, select the Check your file option > tap Continue
- As you are entering QB admin password > hit Next
- After it is done you have to attempt again to open your company file in the multi user network
Solution 3: Rename the .ND and .TLG files
- First, move to the folder that contains your company file
- Search for the files having the same name as your company files but with a .ND and .TLG extension at the end, such as, company_file.qbw.nd, company_file.qbw.tlg
- Right-tap each of these files > pick Rename
- Now, you have to add .OLD at the end of these file names, like company_file.qbw.nd.OLD
- As it’s done you have to reopen QB and try again to access your company file in the multi-user mode
Conclusion
With this blog, you can easily resolve QuickBooks error H202 on your device using the three steps outlined. Moreover, you can contact the QB team by dialing +1(800) 780-3064 seeking their guidance.