QuickBooks Not Sending Emails 

QuickBooks, the versatile accounting software, is known for its advance features that it offers to the SMEs. The diverse application allows you to email invoices or other documents directly to your vendors/clients. However, if you are unable to send the invoices, sales receipt, reports or other documents through QuickBooks after updating the application, then this guide is meant for you. Probably you are suffering from “QuickBooks email not sending” error. Read this blog till the end to learn more about this error, including its causes, symptoms and the troubleshooting methods.

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What do You understand by QuickBooks Email not sending Error?

Facing the QuickBooks email not sending error can be quite disruptive as it hampers the workflow. Various scenarios are responsible for triggering this error in QuickBooks, such as incorrect email settings, compatibility issue, and more. When the error happens in software, an error message appears on your screen, saying, “QuickBooks not sending email through outlook”.

Main Reasons to get QuickBooks Not sending emails  Error

The error QuickBooks Not sending emails  can appear due to a number of reasons, including:

There is a compatibility issue between the QuickBooks and Outlook.

MAPI32.dll file is damaged or got corrupted due to the virus or malware attack.

Some necessary QuickBooks component functions are not working properly.

Outlook got damaged due to some internal issues.

Outlook is already running in the background when you tries to send email through QuickBooks.

Conflicting apps are running in the background that might conflict with QuickBooks.

Quick solutions for QuickBooks Not sending Emails Issue

Finally, we have arrived at the troubleshooting solutions to fix QuickBooks online email not sending error. Below, we have listed the top solutions to fix this unique error.

Solution 1: Verify the Email Preferences in Internet Explorer

QuickBooks relies on Internet explorer to perform the web based services. If the email preferences are incorrect, then, you will definitely face QuickBooks online email bit sending error. Follow, the below, mentioned steps to fix the error.

Open the Internet explorer and click on three dots to open the settings of your system.

Now, choose settings option and select Internet options from the drop-down menu.

Further, in the internet options window, choose Programs tab and pick Set programs option.

Ahead, click on Set your default programs option and select the email service which you wish to use.

Lastly, click on the OK button to save the changes.

Solution 2: Set the Admin privileges

Improper admin rights will land you in QuickBooks online email not sending error. The steps listed below, will help you in fixing the error easily:

Under this process, you need to run the QuickBooks as an admin.

For the same, right-click on the QuickBooks desktop icon and choose Run as an Admin from the drop-down menu.

Click on OK button to apply the changes made.

Solution 3: Repair the MAPI 32.dll file

The steps that needs to be followed for testing and repairing the MAPI32.dll file are mentioned below:

To Check the Functionality of MAPI32.dll file

Open Microsoft word document and click on File menu option.

Further, choose send forms option and click on email a PDF document.

If the error happens then, MAPI32.dll file is damaged or corrupted. You need to repair the MAPI32.dll file using the steps listed below.

Repair your MAPI32.dll file

The damaged MAPI32.dll file will results into the QuickBooks online email not sending error. Follow the below-mentioned steps to resolve this error by repairing the MAPI2.dll file:

Under this process, open file explorer and type C:WindowsSystem32.

Press the enter key to open the file location. Here, locate FIXMAPI.exe and follow the on-screen instructions to complete the process.

Lastly, restart the system when the repairing process gets over.

Solution 4: Set your Email preferences in QuickBooks

The steps that needs to be followed for resolving the QuickBooks not sending emails process includes:

Open QuickBooks application and click on edit menu option.

After that, choose Preferences option and then pick Send Forms option.

Further, click on My preference tab and set E-mail using option.

Ahead press OK button.

Solution 5: Run the Install Diagnostic Tool

QuickBooks tool hub is a centralised tool utility that is used to fix multiple issues that occurs while using the application. Instead of downloading the separate tools, you can download and install QuickBooks tool hub. The steps that needs to be followed for fixing the QuickBooks not sending emails issue are:

Open Intuit official website and download the latest version of QuickBooks tool hub.

After downloading gets completed, open the downloaded folder and double-click on the .exe file to run the installation wizard.

Complete the on-screen instructions and agree with the terms and conditions to complete the installation process.

A desktop icon will appear on your screen when the QuickBooks tool hub gets installed on your system.

Open the tool by double-clicking on its desktop icon and move towards the Installation issue tab.

Here, click on the QuickBooks Install Diagnostic Tool button to fix the installation issues.

Now, try to resend the emails or other documents via QuickBooks to check if the issue is resolved or not.

Solution 6: Update QuickBooks to the Latest Release version

Having the outdated QuickBooks will results into the QuickBooks not sending emails problem. You must follow the below-mentioned steps to update QuickBooks to its latest released version.

Open QuickBooks application and click on Help Menu option.

After that, choose update QuickBooks desktop option and further select Update Now option.

In the update now, window, pick the latest updates that you wish to install.

After that, click on Get Updates Now button to download the updates.

Lastly, install QuickBooks updates that you have downloaded before.

Final Thoughts

Facing the QuickBooks not sending emails is a frustrating error that hampers your work productivity. By simply following the troubleshooting methods outlined in this blog will help you in fixing the error. In order to prevent such issue in future, call our experts immediately at our helpline number.