Tablet Table Service: How technology has changed the hospitality industry

Daily, technological advances alter the way we live our lives. For the hospitality industry, the most influential developments are taking place thanks to the latest, sophisticated POS software, which runs on a PC, Mac, iPad or tablet via web browsers. This gives you the flexibility to take customer payments at the counter, table or on the go. It even works offline! Customers receive personalised, efficient service which is programmed with patron data optimised with faster payment systems eliminating laborious, outdated manual service processes.

Modern restaurant POS systems sit at the heart of any food and beverage operation, large or small, helping enhance customer experiences and streamlining business operations. Every restaurant POS system allows food and beverage operators to process orders and maintain financial control of their business through cash management and integration with payment service providers. As margins get tighter in the food and beverage industry, successful operators require restaurant POS to do more.

Have you put your order in for the latest POS developments enabling your business to remain competitive in an ever-changing industry?

Rapid payment systems; the best thing since sliced bread…or fast food.

If your restaurant or cafe business is to rival other hospitality businesses, it needs to implement and take advantage of the positive transformation that can be accomplished with today’s state-of-the-art POS systems. Successful hospitality retailers are utilising innovative payment functionalities which remove the traditional, time-consuming ritual for customers, entailing hanging around for waitstaff to bring them their bill. The rewards of the convenient-pay-evolution are obvious; the right POS system can help your customers pay their tab quicker, more efficient and easier, even during peak times.

I will have a POS with the lot. No hang on, can I get the low-fat option?

Leading cloud POS brands are perfect for small to medium hospitality businesses due to flexible and affordable plans, meaning you can trim the fat. You can also run your point of sale software on the go and engage your customers wherever they are in-store. That means you can chase your customers around the shop floor til they pay their bill! Winning. Plus, if you do happen to lose internet connection, many reputable brands continue to work offline as your transactions are saved on the device and synced automatically to the cloud as soon as you’re connected back to the internet.

What’s on the POS specials board today?

Sell and take payments from anywhere

Renowned POS systems accept a variety of payment methods including cash, debit cards and credit cards. Now you can simply operate your hospitality business on the go, with the strength to work online or offline.

Easily add, track and analyse your inventory

Swiftly add products and categories via csv upload. Understand what your best sellers are and sync to accounting software.

Reward your loyal customers with discounts and promotions

Attract and retain customers through tailored promotions including loyalty programs, birthday rewards and VIP discounts.

Build long standing customer relationships thanks to order history

View customer information, add personal notes, set reminders or access the full transaction history of any customer, like what they ordered and when for top-notch, five-star customer service. This function allows you to view overall trends as well as learning individual customers’ patterns and preferences. Used intelligently, this data can help savvy businesses to plan ahead by purchasing stock that they predict will sell, thus improving profit margins.

Manage employee and user permissions

Organise your team and manage access permissions of each employee. You can also easily track your employee’s sales by assigning them to each sale. Perfect for commission structures.

Know how your cafe or restaurant is tracking, daily

Check live reports for your daily sales figures. You can filter by product, customer, category, dates and more to analyse your hospitality data identifying strengths, weaknesses, opportunities or threats.

Please come again!

With POS systems integrated into your hospitality business, why wouldn’t customers come agai? Like most benefits that latest technology offers such as faster, more personalised service and insightful data resulting in happier customers – it’s clear that the latest POS systems have changed the humble hospitality order – forever. “Next please…!”

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