Various Causes That Trigger QuickBooks Update Error 15240 And How To Resolve It

QuickBooks Update Error 15240 is a common update error that occurs while downloading payroll updates or updating the QuickBooks Desktop application in your system. A commonly applied measure to resolve this error is to run the QuickBooks application as administrator. However, apart from various other troubleshooting based on the root cause, that is why any user is receiving this update error. Thus, here we are going to provide all the possible troubleshooting measures which you can read and apply in your system in order to fix QuickBooks Error 15240.

QuickBooks is currently among the largest accounting applications available for small and medium-scale business enterprises to handle their financial operations. In order to run any application smoothly or to keep it at its full potential in order to meet customer demands, updates are mandatory. However, sometimes, users are unable to update their QuickBooks desktop and receive QuickBooks Update Error 15240, which therefore creates obstacles in their daily chores. Hence, it is necessary for the users to know how to troubleshoot common errors like 15240. Thus, read the article further to get more details about QuickBooks Error 15240.

Possible Causes Why Users Are Receiving QuickBooks Update Error 15240

The most probable cause why users receive QuickBooks Error 15240 messages while updating their QuickBooks application is that they do not have provided it the administrator privilege which is necessary to utilize any application at its full potential. However, some other causes are also there which trigger QuickBooks Error 15240, all of which are listed below:

Restriction from the firewall while using the QuickBooks application or from other security applications.Do not have permission to download the QuickBooks application.Incorrect Data and Time settings.Misconfigured browser security settings.You might be using QuickBooks Multi-user mode.The presence of any corrupt or damaged Windows registry files can also trigger QuickBooks Error 15240.You need to update the QuickBooks Desktop to its latest version.The downloaded files might have been opened by another application.

Consequences Of QuickBooks Update Error 15240

With users constantly receiving QuickBooks Error 15240 in their system, they won't be able to install the latest update in their QuickBooks Desktop. However, there is a necessary requirement that the financial accounting application should be kept up-to-date in order to calculate the payroll with the correct and the most accurate rates. Thus without updates, there will be high chances of inaccuracy in whatever work is generated by the QuickBooks Desktop Payroll, which might severely affect the business productivity. So it is necessary for any to fix the QuickBooks Error 15240 as soon as possible.

Common Message Received In Case Of QuickBooks Error 15240

In case of any update error or particularly QuickBooks Error code 15240, the user receives the following messages on the screen:

QuickBooks Error 15240: Payroll Update Did Not Complete successfully.
•

QuickBooks Error 15240: Payroll Update Did Not Complete successfully.

Unknown Error: Internet connection Error.

The file cannot be opened: Check that it is not used by any other program.

How To Fix QuickBooks Update Error 15240

Based on the root cause that has triggered QuickBooks Update Error 15240, the following measures can be taken based on which users can easily resolve this QuickBooks Update Error 15240 issue in their QuickBooks Desktop.

Provide QuickBooks Desktop Administrator-Level Privileges

In order to use any software in a system at its full caliber, you need to provide administrator-level privileges to make it more compatible with the system. The same is with the QuickBooks Desktop. To provide QuickBooks Desktop the admin rights, follow the given steps:

To provide administrator-level privileges to QuickBooks, right-click the QuickBooks desktop icon and then select the option “ Run as Administrator".Click yes if prompted to provide QuickBooks permission.Save changes and then click OK.Now, go to the QuickBooks Desktop icon and then again right-click on the icon. Click on the option “Properties".Now a dialog box will open on the screen. There, you need to mark the checkbox “Run the Program as Administrator".

Update The Network Security Setting In The Browser

You need to check and update your SSL/TLS certificate in the Google Chrome browser. Below are the steps for it:

Launch Google Chrome and then open the browser settings.

Navigate the option to view “Advanced Settings".

In the network section, you need to click on “Change Proxy Settings". 

On the newly appeared Dialog box, navigate to the “Advanced” tab.

Now, in the security category, mark the checkbox for the SSL/TLS version you need to use in your browser (SSL 3.0).

Check Your Firewall Settings

Another troubleshooting method to get rid of QuickBooks Error 15240 is that you allow the downloaded update files access to go through Firewall. For that, you need to follow the steps given below:

Open the system setting and navigate to the option “Windows Security". 

On the left-hand side of the new page, locate the option "Firewall and Network Protection".

Now for the option “Allow an app through the firewall".

The following files need to have access to go through the Firewall:

Qbw32.exe

Qbupdate.exe

Save Changes and then try to update the payroll in your “QuickBooks Desktop".

Fix The Date And Time In Your System

Due to incorrect dates and time in your system, there can be some obstacles while updating any file or application. To correct data and time, follow the given steps:

In order to have access to “Date and Time” settings, type the word “Date and Time” in the search menu. After that, the date and time setting option will appear on the screen. Click on it.

There, you can find the option to correct the date and time in your system.

Provide The Window Permission To QuickBooks Installation Folders

Below are the steps to provide Windows Permission to the Installation folders in order to fix QuickBooks Update Error 15240:

Close all other applications in your system and then navigate to the “C” drive, where you can locate the Intuit folder.

Right-click on it and then select “Properties".

In the properties dialog box, navigate to the “Security” tab and then select “Advanced".

Now, the first thing you need to do is to take ownership of the Intuit Folder. For that, below are given steps:

 In the Advanced Security section, go to the “Owner Name and then click on the option “Change".

 In the object name, you need to type user and then click on “Check names” and then OK.

 Mark the checkbox “Replace owner on sub containers and objects” and click on Apply and OK.

Afterward, to grant permission to the given folder, go to the Permission window in the folder properties and there select the option “full control".

After that, download the updates, and in case of QuickBooks Update Error 15240 still appear, then you need to provide windows to various other folder listed below:

C:Program FilesCommon FilesIntuitC:UsersYour User NameAppDataLocalIntuitC:ProgramDataIntuit 

Wrapping It Up

From the above discussion, we hope that now you can easily fix QuickBooks Update Error 15240. In case you need any further assistance or have any trouble following or the resolution method given above, then you can connect with our professional anytime.