The ITIL 4 Foundation level has received its first release; the certification scheme is linked with ITIL v3 and has been streamlined to give clear paths for practitioners to continue their ITIL journey.
ITIL 4 builds on earlier editions by offering a realistic and adaptable foundation to help enterprises navigate the new world of digital transformation. It offers an end-to-end IT/digital operational model for the supply and operation of tech-enabled products and services, allowing IT teams to continue to play an important part in overall company strategy.
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