If you want to request a refund for your flight at Aeromexico, you can use the refund policy and then follow the policy to get a refund from Aeromexico.
The traveler should go to the 'My Trips' tab on the website and click on the 'Cancel Flight' option.
For tickets purchased 24 hours prior to scheduled departure, all flights can be canceled within 24 hours of booking for a full refund.
You can cancel your reservation within 24 hours before departure.
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Change the itinerary on the day of travel, please note that the passenger will have to pay the applicable boarding fees, as well as fees linked to the new international itinerary, without any hassle.
