Turning a request for a quote into a purchase order should take minutes. If a quote sits untouched for three days, or a PO lands in Salesforce with the wrong...
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Maulik Shah4Storyteller · 24 min read · Sep 9, 2026
Enabling Digital Experiences in Setup takes about ten minutes. So if your portal project has stretched to three months and a five-figure bill, the breakdown ...
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Maulik Shah4Storyteller · 16 min read · Sep 1, 2026
Most deal registration setups fail the same way. Partners submit deals through a form that lives outside Salesforce. An ops manager checks a spreadsheet for ...
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Maulik Shah4Storyteller · 8 min read · Sep 1, 2026
Your customers aren’t sitting at a desk waiting to interact with your business—they’re on the move, switching between devices, expecting the same quality exp...
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Maulik Shah4Storyteller · 10 min read · Sep 1, 2026
When an appointment scheduling system relies on manual processes, it starts to break down. This happens when callbacks don't happen, confirmations end up in ...
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Maulik Shah4Storyteller · 19 min read · Aug 31, 2026
Affiliate marketing has become a cost-effective way for businesses to promote their products and stores. Small and big businesses are benefiting from this re...
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Maulik Shah4Storyteller · 12 min read · Aug 24, 2026
According to Microsoft’s State of Global Customer Service Report, over 2/3rd of the global customers surveyed are in the favor of self-service. In terms of p...
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Maulik Shah4Storyteller · 20 min read · Aug 17, 2026
Managing partner relationships in industries that depend on indirect sales channels often presents significant challenges. Building strong partner programs c...
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Maulik Shah4Storyteller · 13 min read · Aug 17, 2026
When was the last time you visited a travel agency office to book your travel ticket? Or to understand holiday packages to pick from? Well, I am sure it was ...
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Maulik Shah4Storyteller · 12 min read · Aug 17, 2026
Salesforce is a well-known name in the world of CRMs, portals, and communities. We can’t deny that their products are world-class and provide organizations l...
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Maulik Shah4Storyteller · 11 min read · Jul 6, 2026
Businesses are constantly seeking ways to enhance customer engagement and streamline support processes.Salesforce Customer Portal offers a solution that brid...
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Maulik Shah4Storyteller · 8 min read · Jul 6, 2026
Salesforce communities have transformed how organizations engage with their customers, partners, and employees. By providing tailored portals and forums, bus...
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Maulik Shah4Storyteller · 11 min read · Jun 24, 2026
When an appointment scheduling system relies on manual processes, it starts to break down. This happens when callbacks don't happen, confirmations end up in ...
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Maulik Shah4Storyteller · 8 min read · Jun 24, 2026
Your customers aren’t sitting at a desk waiting to interact with your business—they’re on the move, switching between devices, expecting the same quality exp...
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Maulik Shah4Storyteller · 10 min read · May 14, 2026
The reality of B2B buying and account management is shifting drastically, and one such shift is in customer behavior. They want a streamlined system, where t...
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Maulik Shah4Storyteller · 9 min read · May 14, 2026
Data sitting in one system while your team scrambles across four others is an operations problem dressed up as a technology problem. You’re checking the Sale...
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Maulik Shah4Storyteller · 7 min read · Mar 30, 2026