Paul Merit

Paul Merit

@paulmerit5

AI Customer Support and the Future of Self-Service SaaS

Joined Sep 2026 New York City, United States
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Paul Merit posted a new writeup in Self Sep 5, 2026
AI Customer Support and the Future of Self-Service SaaS
Self AI Customer Support and the Future of Self-Service SaaS

Software companies have changed the way customers find information, solve problems, and learn new products. Instead of waiting for a support representative t...

Paul Merit
Paul Merit · 9 min read
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