Abstract: Commercial credit and B2B collections require an operational framework that accounts for industry diversity, customer relationships, financial risk, a…
Abstract: Legal collections operations require more than placing accounts with law firms. This article explores how debt buyers can strengthen legal networks th…
For families struggling to afford school meals, unpaid lunch balances can become more than an outstanding bill. In some U.S. school districts, those balances ar…
Case Snapshot Court: U.S. District Court for the Northern District of West Virginia; question certified to the Supreme Court of Appeals of West Virginia Case: D…
The Consumer Financial Protection Bureau (CFPB) has released its latest semi-annual report to Congress, documenting substantial changes to federal consumer fina…
Case Snapshot Court: New York Office of the Attorney General, administrative enforcement settlement Case: In the Matter of BCMB1 Trust; First Age, LLC; NS194, L…
Case Snapshot Court: U.S. District Court for the District of Arizona Case: Federal Trade Commission v. Accelerated Debt Settlement Inc., et al., No. 2:25-cv-024…
U.S. consumer credit remained relatively stable in September 2026, with steady credit scores, declining borrowing ratios, and limited increases in serious delin…
The Federal Communications Commission has published revised Telephone Consumer Protection Act (TCPA) consent revocation rules that will take effect Nov. 25, 202…
The California Privacy Protection Agency (CPPA) has released proposed regulatory amendments that would clarify how businesses must process consumer requests to …
More than 9.3 million federal student loan recipients were in default as of June 30, 2026, an increase of approximately 400,000 during the second quarter, accor…
Consumer protection litigation and debt collection complaints continued to outpace 2025 levels through September, according to WebRecon's latest litigation stat…
Federal consumer protection litigation reached a 10-year high in 2025, driven by sharp increases in credit reporting, telemarketing and data breach lawsuits, ac…
Debt collection practices and consumer lending regulations have become points of controversy in two U.S. Senate races, as recent reporting examines medical debt…
Abstract: The Snowball and Avalanche methods are two popular strategies for paying off multiple debts. The Snowball method focuses on paying off the smallest ba…
Case Snapshot Enforcement Authority: Attorneys general of 17 participating states, led by Iowa and Nebraska. Matter: Multistate investigation and Assurance of V…
Case Snapshot Court: U.S. District Court, Northern District of Alabama Case: Little v. I.C. System Inc., No. 2:24-cv-1636-ACA Decision Date: Oct. 6, 2026 Core I…
Case Snapshot Court: U.S. District Court for the Southern District of California Case: United States v. Stratics Networks Inc. et al., No. 23-cv-00313-BAS-GC De…
South Korean financial institutions increased debt collection outsourcing by 14.6% in 2025, transferring an additional 7.6 trillion won ($5.3 billion) in accoun…
TransUnion announced Oct. 20 the launch of two fraud detection scores that allow lenders to identify synthetic identity fraud and credit washing risks while pro…