QuickBooks Error 15103: How to Fix It
QuickBooks is one of the most popular accounting software used by small and medium-sized businesses to manage their financial transactions. However, it has bugs just like any other piece of software.. One of the common errors faced by QuickBooks users is error 15103. In this blog, we will discuss what error 15103 is and how to fix it.
What is QuickBooks Error 15103?
Error 15103 is a common QuickBooks error that occurs when the QuickBooks update program is damaged or corrupted. The error message that appears on your screen may read, “Error 15103: The update program cannot be opened.”
This error can occur due to various reasons, including an outdated version of QuickBooks, a damaged QuickBooks update file, or incorrect settings of the user account control (UAC).
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How to Fix QuickBooks Error 15103?
To fix QuickBooks Error 15103, you can follow the steps mentioned below:
Step 1: Check the Internet Explorer settings
- Go to the Tools menu in Internet Explorer once it is open.
- Click on Internet Options and select the Advanced tab.
- Scroll down to the Security section and make sure that the Use SSL 2.0 and Use SSL 3.0 options are selected.
- After selecting Apply, click OK to save the changes.
Step 2: Rename the Folders
- For the File Explorer to launch, press Windows + E.
- Navigate to the folder that contains the QuickBooks update files. (By default, the folder is located in C:Program FilesIntuitQuickBooks)
- Right-click on the folder and select Rename.
- Add “old” at the end of the folder name (e.g., “Components old”).
- Repeat the same process for the DataStore folder.
Step 3: Download and Install the Latest QuickBooks Update
- After starting QuickBooks, select the Help menu.
- Select Update QuickBooks.
- Click on the Options tab and select the Mark All option.
- Click on the Save button and then click on the Update Now button.
- Restart QuickBooks after the update procedure is finished.
How do I fix error 15101 in QuickBooks?
QuickBooks error 15101 occurs when the software is unable to connect to the internet, preventing you from updating the software to the latest version. To fix this problem, use the following techniques:
- Check your internet connection: Make sure that your computer is connected to the internet and that there are no issues with your internet connection.
- Verify TLS 1.2 is enabled: TLS 1.2 is required to communicate with the QuickBooks servers. To check if it's enabled, open Internet Explorer and go to the menu bar. Go to Tools > Internet Options > Advanced by clicking.Make sure the “Do not save encrypted pages to disc” option is unchecked in the Security section by scrolling down.
- Check your firewall settings: Make sure that your firewall settings are not blocking QuickBooks from accessing the internet. If you have a third-party firewall installed, check the documentation for instructions on how to allow QuickBooks through the firewall.
- Configure Internet Explorer settings: Open Internet Explorer and go to the menu bar. Click on Tools > Internet Options > Advanced. Scroll down to the Security section and make sure that the “Do not save encrypted pages to disk” option is unchecked.
- Reset QuickBooks update: Go to the Help menu in QuickBooks and select Update QuickBooks Desktop. Mark All by selecting the Options tab. After clicking Update Now, click Save.
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If none of these suggestions work, you might require further help from QuickBooks customer care.
QuickBooks Error 15103 can be a frustrating error to deal with, but it can be easily fixed by following the steps mentioned above. In case the error persists, you can contact the QuickBooks customer support team for assistance. It is always recommended to keep your QuickBooks software updated to avoid such errors in the future.
Resolving QuickBooks Error 15103: Causes, Symptoms, and Fixes
Businesses of all sizes utilise QuickBooks, one of the most well-liked accounting programmes. However, it is not uncommon to encounter errors while using this software. One of the most common errors that users face is QuickBooks Error 15103. This error can prevent you from downloading the latest updates and can affect the smooth functioning of the software. In this forum, we will discuss the causes of this error and how to fix it.
Causes of QuickBooks Error 15103:
- Damaged installation of QuickBooks software.
- Improper download of QuickBooks updates.
- Corrupted Windows registry files.
- Firewall or antivirus software blocking the update process.
- Incorrect installation of QuickBooks software.
How to fix QuickBooks Error 15103:
- Check if you have the latest version of QuickBooks installed on your computer. If not, download and install the latest version from the official QuickBooks website.
- Make sure your internet connection is steady by checking it.
- Disable your antivirus or firewall software temporarily and try updating QuickBooks again.
Rename the ‘qbdataserviceuser' folder by following the below steps:
a. Close QuickBooks and press Windows + E to open the File Explorer.
- Navigate to C:ProgramDataIntuitQuickBooks 20XX (XX denotes the year of QuickBooks) folder.
- Right-click on the ‘qbdataserviceuser' folder and select Rename.
- d. Add the word ‘old' at the end of the folder name and press Enter.
Reinstall QuickBooks software by following the below steps:
a. Click on Programmes and Features under the Control Panel.
- Locate QuickBooks in the list of installed programs and click on Uninstall.
- Follow the instructions to uninstall QuickBooks completely.
- d. Download and install the latest version of QuickBooks from the official QuickBooks website.
In conclusion, QuickBooks Error 15103 can be resolved by following the steps mentioned above. However, if you are still facing issues after trying these solutions, it is recommended to contact the QuickBooks support team for further assistance.
