Interakt vs AiSensy: A Narrow Comparison with a Wide Perspective

The dynamic business scenario changes every now and then. One never knows which trend will become out of race. ‘The customer is King’ today.   

The requirements are flashing. One must cater them with quality and results. Businesses are going digital. Messaging Apps are not just doing plain communication, but more than that. The show is dominating with evergreen, newly added features and utilities for all types of industries. Smart WhatsApp business tools like ‘WhatsApp Business API’ are ruling the market today.   

Many leading WhatsApp business API platforms like Interakt and AiSensy are the star performing service providers.   

In this blog, we are doing a close comparison – Interakt vs AiSensy by analyzing them through all aspects required to select the best WhatsApp marketing solution.  

This blog hit the right corner, covering a comprehensive analysis of the favorite WhatsApp Automation market hits- Interakt and AiSensy.  

Let us unveil Interakt vs AiSensy one after the other here:   

Interakt vs AiSensy: Discussing the Pros, Cons, and Pricing of Interakt 

Interakt has been established as a ready solution for businesses seeking to leverage on WhatsApp-based customer interactions. As WhatsApp attains a 98% message opening rate more than emails, it has become a crucial player in marketing and communication. It has become more helpful for customer- centric tech startups handling regular order placements. They are small routine players.  

We will discuss here Interakt by analyzing its features, briefing its pros, and cons, and Interakt pricing details.  

➤ Pros of Interakt  

Interakt.ai is an efficient tool that supports businesses. It automates their customer communication. Let’s check out its benefits:  

Manages incoming queries from various platforms  

Automatically replies to customer inquiries from websites, social media, and other channels. This gives great time saving and efforts of businesses.   

Boosts repeat purchases and recovers abandoned carts  

This tool has almost doubled repetitive purchases via its impressive, abandoned cart recovery feature.  

Manages large-scale outbound campaigns effortlessly  

Interakt easily manages large-scale outbound campaigns as well. Its influential features permit businesses to control multiple agent chats, collect and analyze feedback. It also boosts customer interactions quality.  

Simplifies customer management and highlights clear communication  

The unique team inbox feature, along with automated responses, simplifies customer management. It gives clear and straightforward communication.  

Delivering timely customer information about their order status  

Interakt WhatsApp users are aware about how they are reaping the benefits. Interakt is proactive in keeping customers informed about their booked orders and reduces inbound calls and information requests related status.  

Businesses are keen on taking advantage of the latest customer communication efficiency trends through automation and proactive engagement. Interakt is a reliable allie.  

Let us discuss further the Cons of Interakt.  

➤ Cons of Interakt  

Below mentioned are some major drawbacks for choosing Interakt WhatsApp Marketing Partner for your business.  

Tough Learning Curve  

For all its features, learning to use Interakt is a tedious task for the users. It takes a bit of time. It does require practice.  

Restricted Targeting Features  

According to some user groups, Interakt has fewer targeting capabilities for the target market. This limits its use.  

Poor Analytics efficiency   

Improper template approval and ineffective analytics brings complicated browsing of the platform.  

Poor Navigation  

Most users’ complaints about the navigation hassle of the platform.   

Complicated UI   

The UI particularly for the mobile app experience, is complicated as per the user’s feedback.   

Let us have a look at the pricing features of Interakt now.  

➤ Interakt Pricing  

Interakt’s pricing is available in multiple levels.  

Interakt starts with INR 999 apart from monthly taxes. It looks like a winning deal.  

But it looks a little complicated, if we think more deeply.  

Let’s unfold it:  

The basic plan is budget friendly. But it is exclusive of advanced marketing campaign features. Custom filters and user segmentation are not available inside this plan. Additionally, the chat automation features are restricted in such lower plans. All these limitations provoke users to go for higher plans for the Interakt.  

If you are looking for more automated features of Interakt, you need to check out for more to have them in some top-tier plans. The most critical features like WhatsApp chatbots and analytics, are inclusive of high-pricing plans. The Chatbot feature is not that impressive and may need to be modified.   

Well, this is all about Interakt.   

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Interakt vs AiSensy: Briefing the Benefits, Demerits, and Costing of AiSensy 

After elaborating Interakt, we will throw light on AiSensy, another star on the WhatsApp automation horizon. Be ready for the interesting product offering journey of AiSensy.  

So, let us explore  AiSensy world here:  

AiSensy, an Interakt alternative, like ever rising star, gathers rapidly to automate your WhatsApp customer interactions. AiSensy serves a real hot dish with chatbot assistance, real-time conversation analytics, and campaign management features to the users. It smoothens the WhatsApp marketing journey for your business.  

➤ Pros of AiSensy  

Let us roll out the important merits of AiSensy here. It is really exciting to know them one after the other as follows: 

Fast initiating Setup  

AISensy has got a fast and efficient setup to start for users.  

Smooth Chatbot feature  

Chatbot features are supersonic in speed giving nice experience of AiSensy.   

Good to Integrate  

It is Integration-friendly with your existing system creating a best business mix.  

➤ Cons of AiSensy  

AiSensy is shiny or glittery on one side. The issue with the learning curve. Many diversified features bring complexity to work.  A tough task to carry out.  

Editing is complex.  

WhatsApp Web Widget is a single-use feature where we can add elements like chat widgets to the website. However, once set, it could not be edited.  

Possibility of malfunctioning   

A report of malfunctioning in features like automated triggers is a cause of worry.  

Underutilized platform  

Also, a report upon constraints to use for AiSensy, making it unutilized platform-the features are not fully as far as their usability is concerned.  

Cost is high  

Even though, Rs.999 per month is the basic plan. For advanced features, the platform costing becomes heavy.  

➤ Costing of AiSensy  

The basic plan costs INR 999 per month and is available for the Basic Unlimited Users package. This offer enlists unlimited user messages, with 10 tags and 5 attributes.   

But anyhow, the pricing rises further for the “pro” package which may be reachable.  

Further, the Enterprise plan comes with high pricing. This may affect the budget of many partners.  

In short, AiSensy sounds a bit costly when it comes to going for higher models containing more features.  

This is all about AiSensy.  

Let us have a more interesting comparison of Interakt vs AiSensy vs WebMaxy WhatsApp Commerce to make the analysis more precise and deeper.  

WebMaxy WhatsApp Commerce is the ultimate choice as compared to the earlier ones discussed here. WebMaxy comes up with lots of features that benefit our partners directly in their WhatsApp marketing activities. It ultimately saves lots of effort and money at the same time. WebMaxy  has emerged as the best interakt alternative.  

Let us roll out each of them individually with their prime advantages. 

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WebMaxy WhatsApp Commerce: Your Favorite WhatsApp Marketing Partner 

WhatsApp business usage is the key for today’s online business for every business, wishing to win online customers for every, now and then.  

Pros of WebMaxy  

WebMaxy platform is the right Interakt alternative in the present time. We will unfold the distinct advantages of WebMaxy in details, as follows: 

WhatsApp Campaigns 

• WebMaxy provides AI Assistant to acquire Campaign ROI for your running Campaigns. 

• Gives personalized WhatsApp marketing campaigns to acquire new customers and drive up to 3X ROI. 

• WebMaxy’s Advanced WhatsApp Campaign Tools deliver unique messages resonating with your audience. This gives to higher engagement and conversions. 

• Ai-driven assistant suggests the finest WhatsApp advertising campaigns and groupings for getting maximized profits upon sending. 

• You can send a single or periodically repetitive advertising campaign on WhatsApp. 

WhatsApp Store 

• You can use Native Payments & WhatsApp Catalogue to boost Sales. 

• You can open your virtual WhatsApp eCommerce store and showcase your products. Selling on WhatsApp by using WebMaxy is easy. 

• Customers get engaged with stunning catalogs, easy browsing, and smooth buying experiences. 

• WebMaxy allows customers to browse, raise inquiries, and purchase directly through WhatsApp, making their shopping journey easy. 

• By using Excel sheets, Shopify, WooCommerce and other such platforms to integrate your catalog with WhatsApp. 

Customer Segmentation 

• We offer Targeted Messaging to make Customer Segmentation easy. 

• Deliver tailor-made messages to specific customer groups with our intelligent WhatsApp Marketing tools. 

• Increases revenue growth by targeting the right audience with personalized offers, promotions, and product recommendations. 

• By analyzing behavioral patterns in customer interaction, like purchase history, new sign-ups, abandoned cart alerts etc., you may automate your response. 

WhatsApp Customer Support 

Improve Customer Service on WhatsApp  

Our platform transforms customer service with WhatsApp and provides real-time order alerts, address queries in time, and collects valuable feedback. 

• WebMaxy enables you for the effective customer interactions, leading to higher customer satisfaction and their retention. 

• Our WhatsApp marketing software provides rule-based routing with automatic multi-agent routing on WhatsApp for improving customer service. 

This platform gives Analytics on agent performance and shared team inbox. 

WhatsApp Chatbot 

Use Automated Customer Service on WhatsApp by using Workflows & GPT Chatbots Strengthen your customer support with smart automation. You can respond to inquiries instantly, efficiently. Control order tracking with advanced WhatsApp chatbot. 

• Our chatbot is crafted to give quick, accurate, and personalized responses. This enhances the overall customer experience. 

• This platform creates custom processes with WhatsApp automation to control things like scheduling appointments, gathering feedback, and qualifying leads. 

• For unsolved questions, auto-chat on WhatsApp is diverted to a query-specific agent. 

Click to WhatsApp Ads 

• Get New Clients in Minutes with AI-Powered WhatsApp Chat Advertisements. 

• You can develop a direct path to your brand with ‘click to WhatsApp Ads’. 

• You can drive engagement and conversions by seamlessly connecting with your audience on the popular platform with WhatsApp marketing automation. 

• You can easily Run Click to WhatsApp Ads (CTWA). 

• WebMaxy provides sophisticated WhatsApp analytics to monitor ROAS and CTWA conversions. 

Automated FAQ and Chat Support 

We streamline customer interactions with automated responses. Right from COD confirmations to abandoned cart alerts. We offer automated key processes for a smooth customer experience. 

• Our platform Integrate WebMaxy WhatsApp Commerce with various logistic partners, such as Shopify, and automate response. They are applicable to inquiries like ‘locating given order’ etc. With extreme precision. 

• Simplify the procedures for consumer refunds, order revisions, cancellations, returns, and complaints with the best WhatsApp marketing software. 

Top Reasons to select WebMaxy as Your WhatsApp Commerce platform   

Smooth Integrations: OOTB connectors with the marketing automation platforms, e-stores, payment gateways, and CRMs that you like. WebMaxy integrates with SME as well as big brands in the eCommerce industry. 

Fast setup & onboarding: In just a few steps, WebMaxy minimizes operational disturbance and implements a robust WhatsApp solution for your enterprise. 

Expandable Framework: Thousands of brands have joined with us to increase customer service and engagement 

Expert Guidance: Connect with our prime customer service to receive your query resolution in minutes. 

Personalized Customer Support: Experience personalized care with our one-on-one customer support, committed to your success. 

Competitive Pricing: We offer unmatched value with our competitive pricing, customized to your budget and needs. 

Pricing of WebMaxy WhatsApp Commerce 

WebMaxy costing is quite competitive than the other mentioned alternatives. It comes with two modes- Quarterly and yearly.  

Quarterly plan of WebMaxy 

Yearly plan of WebMaxy 

If you are really looking for an automated WhatsApp Business API platform in competitive pricing, then you can definately go for WebMaxy. The best option with all required advanced features in less pricing.  

Neck-To-Neck Comparison: Interakt vs AiSensy vs WebMaxy 

Let us have the detailed comparison among above mentioned platforms to get a clear picture for the right one to choose from: 

Basic Conversational Factors for Comparison 

• Conversation automation: Helpful in prompt customer engagement, lowering the burden on teams. 

• Bulk messages: Permits targeted marketing (or mass information delivery) to customers. 

• Intelligent chatbots: Ensures ongoing customer interaction, handling queries anytime, any time zone or working hours. 

• Automated workflows: Saves significant time by doing repetitive tasks automatically. 

• WhatsApp widgets: For websites, permit customers to open conversations directly from the site. 

Using these capabilities can strengthen a business’s customer engagement, increase responsiveness, and handle efficiency in a big way.    

Advanced Conversational Factors for Comparison 

Advanced conversational factors like AI-powered responses have become a vital tool for businesses. They offer customer relationship management and paid promotions.   

• Template message API: Offers pre-existing templates, removes the need to write messages from scratch and the complex and long-lasting approval cycle. 

• Third-party integrations: Supports improving the platform’s capabilities with smooth workflows and readymade integrations. 

• Bot templates: Encourages businesses to implement chatbots soon and do customization as per different needs. 

Marketing Functionalities  

From real-time customer service to developing a personalized connection with potential customers, the importance of utilizing WhatsApp marketing cannot be ignored.   

• User segmentation: Allows categorize audience into different groups based on many properties, such as behavioral tendency or demographics. 

• CTWA (Click-to-WhatsApp ads): Supports push interactive, user-specific ads that can be used to initiate a WhatsApp conversation. 

• Campaign execution: Helps run large campaigns to grab targeted audiences and provides tools to measure performance and make the best of campaigns. 

• Personalized links: Give directions to users to respective landing pages, raising the conversion chances while pitching the way for better attribution. 

Operational Expectations 

As all the platforms are offering WhatsApp Automation effectively to customers, it becomes essential to track and analyze their operational functions.   

• Onboarding: This reflects how easy it is for users to start using a WhatsApp automation platform. Users usually prefer a platform that provides both self-serve and assisted onboarding options to cater to differing tech-savviness. 

• Support: Sound, omnichannel support (including WhatsApp, email, chat, online meetings, phone) is a must-have for businesses to solve problems quickly and efficiently. 

• Dedicated Account Manager: An accessible dedicated account manager provides businesses with personalized support and guidance to optimize the use of the platform. 

• Actionable insights: A good platform not only builds bridges between business and customers but can also provide valuable conversational and campaign analytics that can further boost overall business performance. 

Causes behind customer’s shift from AiSensy, Interakt to Webmaxy WhatsApp commerce  

Let us review below testimonial’s, showing the picture why there is a shift from other platforms to WebMaxy.  

The features WebMaxy is giving starting from the Growth plan are workable. They are identical to SME’s. WebMaxy has multi-agent support, auto-response facilities, session handling, multilingual support, and the works.  

And of course, the price plays the role for shifting from other platforms to WebMaxy. Our Prices are unmatched as compared to the features- we offer in every plan. 

Wrapping Up  

Here comes the concluding part of our topic. We are sure about things we have rolled out regarding Interakt vs Aisensy WhatsApp platforms features, limitations, plans related information with a wider perspective.  

We have concluded that, WebMaxy platform provides the most exciting features and outstanding support to the WhatsApp business partners today.   

We cannot forget the ‘unbelievable pricing’ WebMaxy is offering to the partners.   

So, if you are planning to go for a WhatsApp business API for your business, then refer to this blog and join us to start your transforming journey to the online business world with limitless opportunities now.  

For your queries and need of some guidance on the same, kindly do email us on: info@webmaxy.co    

We are always available to serve at our best. Let our best business advice help in making a growth for your enterprise. 

Want to shift from your existing WhatsApp marketing platform? 

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Interakt vs AiSensy – FAQs  

Which is best Interakt or Aisensy? 

AiSensy is having more user-friendly features, prompt customer support and strong futures as compared to Interakt. Interakt vs Aisensy is an interesting comparison to analyze.      

Is AiSensy the best Interakt Alternative? 

If you compare Interakt vs AiSensy , then AiSensy is the best. But if we compare it with WebMaxy, then pricing and feature wise, WebMaxy is the best Interakt alternative.   

Adam Wilson Member since December 26, 2022

Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios. He has also studied human psychology to relate it to the purchase journey of the customers. His published books on customer psychology and behavior have received many honors and awards from various enterprises. https://www.webmaxy.co/

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