QliqSOFT's Patient Engagement Solutions - Key Takeaways

The patient engagement solution helps healthcare systems move from sporadic phone calls to always-on, HIPAA-secure digital conversations that patients prefer. By combining two-way texting, AI healthcare chatbots, virtual visits, and e-forms in one platform, healthcare organizations can reach more people with less staff effort, reduce call volumes, and close care gaps faster.

Why Digital Outreach Works?

Patients want it: 76% of seniors, 79% of low-income adults, and 78% of all consumers are ready to text their providers; 90% say they prefer a text over a phone call.

Single thread of care: Staff can start with a secure text, escalate to a video visit, collect e-signatures, and write the entire conversation back to the EHR, all without forcing patients to download an app.

Patient Digital Engagement Platform Delivers Results

Prepare patients for procedures

Improve post-discharge follow-up

Close gaps in care

Capture SDoH data

Reduce calls to your call center

Streamline patient onboarding

Support transitions in care

Automate prescription refills

QliqSOFT turns patient engagement into an automated, secure, and data-rich workflow that frees teams from the phone and gives patients the expected consumer-grade experience. If your portal adoption is flat or your staff is overwhelmed by repetitive calls, this unified platform can help you scale outreach and prove ROI in weeks, not months.