Businesses can monitor their energy usage with the help of smart metres, allowing them to make adjustments as needed. Smart metres also capture a range of consumption-related data, such as when a resource is utilised, how much is used at once, and where it is being directed, in addition to monitoring usage. An administrator or business owner can view the data's breakdown on a console via an internet or wireless connection.

Smart Meter can't tell where they are or what kind of customer they are serving based on their intelligence. A metre would function equally well in a house or office as a fundamental tool for monitoring energy use.

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