Do you care about inclusivity? Does it matter to you that a business appreciates and respects diversity?
For example…
Would you prefer to only buy from brands that are truly inclusive?
An increasing number of people are speaking out about inclusivity, not only with their voice but also in their actions. A survey by Accenture showed that 70% of millennials will choose inclusive and diverse firms over those that are not.
Most companies acknowledge the importance of addressing inclusivity. However, many more are struggling to keep up with the demand.
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Let’s explore some of the ways you can be more inclusive in your business.
Consider the images you use to represent your brand. Are you showing a diversity of people? For example, Dove uses real women in their adverts rather than airbrushed models. They include women of different ages, ethnicities, sizes, shapes and gender orientation. But the images you use are not just in your adverts, social media and websites. They can be in the actual products themselves. For example, Barbie introduced dolls with different skin tones, eye colours, hair colours, and disabilities. To be successful, it’s important that customers are able to see themselves in the products and models that represent them. We think ‘that could be me’ and from there follows the mindset that ‘this product could help me too’.
Would you choose to boycott a company based on their poor inclusivity practices?
Think about the functionality of your products. Can the products be used by people with disabilities? Are they packaged in a way that makes it accessible to all people? An increasing number of brands have started to use braille on their packaging. Too Faced Chocolate Bar Eyeshadow Palette comes with a distinctive smell thanks to the infusion of cocoa powder. This is very helpful for visually impaired customers who use their sense of smell to identify products.
Consider the pricing of your products. Are you economically inclusive by offering products at different price points? This allows you to reach people from different walks of life and financial situations. For example, alongside their standard line, Tesco has Value products and Finest Range products to meet the needs of different types of customers.
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Would you only work for companies that have positive inclusivity policies?
Consider the company culture and the people that you hire. Do you have a diverse workforce representing different genders, ages, ethnicities? Does your company culture ensure all types of people feel included, or does it leave some people feeling left out?
It’s important that companies become more inclusive, not only for ethical reasons but for business reasons too. It’s never too late to start incorporating diverse voices, multicultural images and stories that encourage diversity and inclusion. Doing so will help to make your brand more accessible, widen your appeal to new audiences, and boost your reputation.
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