Key WhatsApp Business App Features You Must Know About

With the development of WhatsApp Business and WhatsApp Business API it has become possible for you to communicate with your customers in real-time through the most used messaging app of the planet. Leveraging Whatsapp enterprise solutions can be a great option for almost any company, regardless of their size or scale, owing to the many advantageous features this powerful platform has.

Here are some of the key WhatsApp Business app features:

Business profile: You can create a Whatsapp business enterprise profile that features helpful information for your customers, including your email address, website link, business description and address of your company location. Such business accounts are highly helpful in gaining the loyalty of the customers. It provides your brand with a familiar “face" and identity. As soon as WhatsApp verifies your business account, you shall also get the much-coveted “verified" badge next to your company name, which the users of the platform are likely to trust much more than any un-verified account.Quick replies: With WhatsApp Business app, you can deliver swift replies for certain frequently asked questions. Quick replies features allow you to save time and reuse messages so that you can answer common questions by simply pressing a button. You won’t have to repeatedly write the same thing every time a costumer asks you a similar question.Automatic greeting message: Through this platform, you can easily create a greeting message that the users would receive as soon as they start a dialog with your business, or subsequent to two weeks of constant inactivity. You can welcome new potential customers and introduce them to your brand with these messages in a simple and easy manner. They also help in creating a great first impression in the minds of the customers.Setting away message: This is a greeting message that you can send to the customers who are trying to connect to your brand subsequent to your working hours. You can set these messages to get activated at a chosen time, and let your customers know that the working hours are over through a customized message. This message can also provide details about when they can connect to you.Label contacts: You can organize and categorize your contacts with labels for easy access through this platform. By doing so, you will be able to search through your contacts without facing any confusion and keep them grouped and organized.

To acquire details about Whatsapp business number portability and other vital information, you can always explore the web.