Tow truck scammers prey on many vulnerable Australians in need after a car accident or while on the road every year. Being stuck on the roadside can be extremely aggravating. It puts you and your people in risk, and it allows robbers and scam towing businesses to benefit from your position. You may get into difficulty with a scam roadside service company because there are several 24-hour Perth towing services.
Unprofessional tow truck drivers are infamous for convincing automobile owners to sign empty paperwork authorizing a tow, then adding additional charges that may or may not be necessary. Most tow truck drivers are employed by or linked with third-party vehicle body repair firms, which might tack on additional fees. We've compiled a list of scammers and frauds so you can be aware of the situation and take the steps necessary to get out. Let's get this party started.
Services that aren't registered
If you're stranded and an uninvited truck arrives to aid you, remember that you don't have to accept their help. This is a common roadside assistance scam perpetrated by unethical companies. Although receiving assistance after an accident may seem miraculous, you can't be confident of their intentions unless they are a recognised, trustworthy, 24-hour Perth towing business like EZITOW. Also, inspect the truck's signage or request a copy of its valid identification. It's recommended to contact a trustworthy towing company in Perth, like EZITOW.
Chargers That Are Often
Additional fees and charges for supplementary charges are another red flag to keep an eye out for. Compare quotes and only pay for the services you've received to avoid getting duped. Always double-check that the estimate includes all expenditures, such as fuel, mileage, and any additional fees. Make sure you get everything down on paper.
Paperwork that is incorrect
When the vehicle arrives, make sure to examine the invoice you received over the phone. If the documentation does not provide a complete description of services or if there are any hidden fees, you should not employ the tow truck service. You should double-check that the invoice and the truck are in sync.
With a single towing destination, a towing company
It's advised to stay away from Perth towing businesses that only provide service in one place. Often, these businesses will only tow your vehicle to a particular auto body shop. You will subsequently be subject to any additional charges imposed by the business or the company. EZITOW has locations all across Perth that are handy for you.
Roadside Assistance Programs Are Not Recognized By The Towing Company
Working with a towing firm that does not accept recognised roadside assistance services is a bad idea. While towing firms that only accept cash have their place, it is preferable to engage with a business that accepts roadside assistance programmes. Towing businesses who refuse to accept roadside help are unlikely to be licenced and up to industry standards.
Before a Perth tow truck removes your vehicle, EZITOW suggests that you gather the following information:
The total priceStorage fees on a daily basisDocumentation of the location where the vehicle will be towed (if not to your preferred location)If you're concerned about the cost, contact your insurance provider or the Perth police department to request a tow truck.
More Advice on Avoiding Tow Truck Scams
To avoid being conned by tow trucks, take the following steps:
Choose your own body shop — don't let a tow truck driver lead you to one. There's a good probability they're employed at the company and are only seeking for a way to supplement their income. Call another tow truck business if the tow truck driver fails to accept your automobile to the shop of your choice.Credit cards - A tow truck firm that asks for cash could be part of an unlawful activity.Take pictures – With your phone, take pictures of the scenario, including the tow vehicle. If your automobile was towed for "illegal parking," ask for photos.Contest the charges—the towing firm and the local police can come to an agreement on storage and towing expenses. If you suspect you've been overcharged, contact your local police station.Make a formal complaint – If you suspect the tow truck driver took advantage of you, contact your insurance provider or the local police station. If your car breaks down or you become stranded on the side of the road, you do not need to be concerned.Follow the guidelines above to avoid towing and roadside assistance frauds. And if you need a towing business in Perth that is available 24 hours a day, call EZITOW.
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