jackson_123's articles 5 Techniques to Infuse Empathy into Automated Phone Support Interactions Imagine hearing a robotic voice in an emergency when you need human touch and empathy. Sounds frustrating, right? Suppose you are experiencing a severe allergic reaction and call for help. Instead of being greeted by a sympathetic voice offering assistance, you only hear a robotic voice providing automated instructions. It's obvious that you might feel […] April 2, 2024April 2, 2024 Saving Bookmark this article Bookmarked
5 Techniques to Infuse Empathy into Automated Phone Support Interactions Imagine hearing a robotic voice in an emergency when you need human touch and empathy. Sounds frustrating, right? Suppose you are experiencing a severe allergic reaction and call for help. Instead of being greeted by a sympathetic voice offering assistance, you only hear a robotic voice providing automated instructions. It's obvious that you might feel […] April 2, 2024April 2, 2024 Saving Bookmark this article Bookmarked