Stuck on QuickBooks Error Code 20? Here’s the Solution

When transitioning from Windows XP or Vista to Windows 7, QuickBooks users may encounter QuickBooks error 20 - Printer not activated. This error can also occur when attempting to print documents in QuickBooks. The new operating system restricts the usage of the Windows registry key “HKEY_CURRENT_CONFIG/Software.” In this article, we will discuss the various causes and methods to fix the QuickBooks Printer not activated error 20. Thus, keep read on!

Causes of QuickBooks Error 20 - Printer not activated

• Incorrectly configured QuickBooks PDF converter.
• Incompatibility between QuickBooks and the current operating system.
• Outdated Windows operating system.
• Outdated QuickBooks program.
• Damaged QuickBooks-related keys in the Windows registry.
• Incomplete installation of QuickBooks Desktop.

How to Fix QuickBooks Printer Not Activated Error 20?

To resolve QuickBooks Error 20, you can try the following troubleshooting steps:

Fix 1: Disable UAC (User Account Control)

• Press ‘Windows + R’ keys to open the Run window.
• Type “Control Panel” in the Start menu.
• Go to "User Accounts."
• Click on "Change User Access Control."
• Select 'Never notify.'
• Click 'OK.'
• Restart the computer and try printing in QuickBooks. If the error persists, proceed to the next fix.

Fix 2: Delete qbprint.qbp and wpr.ini files

• Open the Windows File Manager.
• Navigate to** “C:/ProgramData/Intuit/QuickBooks.”**
• Right-click on “qbprint.qbp” and “wpr.ini” files individually and select "Delete."
• Run QuickBooks and attempt to print a document.

Fix 3: Configure Registry Editor

• Open the Run window by pressing “Windows” and “R” keys.
• Type “Regedit” and press Enter.
• Navigate to “HKEY_CURRENT_USER,” then “Software,” “Clients,” and "Mail."
• Verify the default email name on the left-hand side of the screen.
• Double-click the Default section and enter the email name.
• Click ‘OK.’

Fix 4: Reinstall QuickBooks using the QB Clean Install Tool

• Click on the start menu and search for "Control Panel."
• Open the Control Panel.
• Go to 'Programs and Features.'
• Click on “QuickBooks Desktop” and then 'Uninstall/Change.'
• Proceed with the uninstallation process.
• Alternatively, use the QuickBooks Clean Install Tool to uninstall the QuickBooks program.
• Rename the QuickBooks folder and reinstall QuickBooks.

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