If there is one thing that we are learning through the pandemic, it’s how to work more effectively remotely. Time spent in the office is in decline and how we interact with our peers in the office but more importantly our customers is evolving daily. A good video conferencing system is extremely important in 2021 to ensure that you are still getting the face-to-face contact that all good businesses require. We are going to discuss a few of the top video conferencing trends that you should know for 2021 and the future.
It’s all in the cloud
We will cover this a little further in User Experience, but all video conferencing systems will move to complete cloud-based solutions. The ability to seamlessly merge both video conferencing and virtual meeting solutions will enable files and presentations to be shared seamlessly and from any device, anywhere in the world.
Evolving Landscape
I think an important thing to realise is that this area is a forever evolving landscape. The importance of quality video conferencing will ensure that there is constant updates and new technology at our fingertips. This is both a positive and negative to the consumers as you can be certain the minute that you become an expert in one solution that updates will turn up and send you back down the ladder.
Video Quality will Improve
The future of video conferencing will be in HD video and audio. Technology has been running to catch up with the demand for good quality video and audio. We have had to put up with glitchy, blurred and slow video feeds for too long. Achieving a user experience that is closer to the face-to-face interactions that we are used to will be vitally important. Being able to conference is HD or even possibly 4K video will be a huge leap forward that we will start to see in 2021.
User Experience is key
Ease of use will be improved with video conferencing between colleagues from around the world become an easier process. The reason that video apps like facetime are so popular is because of the ease of use. Practically anyone can pick up a phone or tablet and be a video call expert. Video Conferencing software and Hardware will become much easier to use, making people experts in the field quicker, enhancing the user experience at the same time. Moving most conferencing to a browser-based solution will make it available to anyone, anywhere at any time.
Enhanced Security
With video conferencing becoming more prevalent enhanced security measure will be developed to protect users and their data. Multiple authentications, fraud analytics, firewalls and constant scanning will be standard fair in all video conferencing systems in small business phone system. Organization’s data is number priority and protecting it with greater security will bring a sense of confidence to the users and companies that are using the solutions.