Ethiopian airlines rules and regulations

Whether you are travelling with Ethiopian Airlines for the first time or remain a frequent traveller, rules and regulations for every destination type would differ. So, it’s essential for the passengers to get themselves educated on the travel guidelines and tips in order to have a comfortable and peaceful flight experience.

Here’s a brief description of everything you need to know about the rules and regulations of Ethiopian Airlines.
Identification Cards.

Passengers must carry with them valid ID cards issued by the government of their native countries or their current region of stay. It should have clear information present on it with your latest photograph.

Ticket booking

You can book your tickets either through the official website of the airline with some very easy steps or you can also visit your local Ethiopian airline facilitation centre for it.

Baggage allowance

Passengers of economy class ticket holders are allowed only one piece of hand luggage with a total weight of 7 kg while the checked-in baggage can be up to two pieces with 23 kg weight each.Passengers of business class ticket holders are allowed up to two pieces of hand luggage as well as checked-in luggage with a maximum weight of 7 kg per bag and 32 kg per bag respectively.For the excess baggage, passengers would be charged an additional fee depending upon their route and destination.

Minors Birth Certificate

If you are travelling with children, whether biological, adopted or just accompanying one, it’s advised for you to carry their official birth certificate, adoption certificate or guardianship certificate. Otherwise, the airline has the right to deny boarding.

Customs Regulations

Customs regulations are different for the passengers of the different regions as well as the screening procedures depending upon their arrival destinations.

Since these rules are changed frequently, passengers are advised to cooperate with them respectfully and get themselves educated on the matter by contacting their travel agent or the nearest Ethiopian ticket office. They will better guide you about the ongoing customs regulations of countries that you are planning to travel to/from.

Suggested Arrival Times for the passengers

If you want to make your trip hassle-free and peaceful, you must arrive at the airport at the suggested times in order to allow enough time for check-in, security screening, boarding and other airport formalities when travelling with Ethiopian Airlines.

Agricultural Products

While many countries have restrictions regarding the import of agricultural products, some allow it as well. That’s why you must contact your travel agent or the nearest Ethiopian ticket office to get to know about the current rules and regulations regarding the carrying of agricultural products in your baggage.

Flight cancellation and refund policies

Passengers are only entitled to refund or rebook their cancelled flights when;
1. They have already informed the airline about the flight they are going to miss with an authentic reason.
2. The flight delay or cancellation is at the end of the airline.For compensation, passengers are given the choice to request a refund which can take up to 10 business days. Alternatively, they can book the next available flight as per the schedule.

So, these are some of the general rules and regulations when travelling with Ethiopian Airlines.